计算机应用与软件2017，Vol.34Issue(7)：237-243,333,8.DOI:10.3969/j.issn.1000-386x.2017.07.044
考虑客户满意度的灾后多港口泊位联合应急调度模型
JOINT EMERGENCY DISPATCHING MODEL FOR MULTI-PORT BERTHS AFTER CALAMITY CONSIDERING CUSTOMER SATISFACTION
摘要
Abstract
With the rapid economic development, the role of the port in economic activities has become increasingly important.In recent years, a lot of harbor incidents occur all over the country, which has seriously affected the normal operation of the port.It also poses new challenges to the post-disaster emergency dispatch of the port group.In this paper, a multi-objective optimization model with the least scheduling cost and shortest vessel scheduling time is established for the characteristics of the port events and the network cluster characteristics of the port group.According to the model, two scheduling schemes are set up, and the genetic algorithm is used to solve the scheme.The effectiveness of the model and algorithm is verified by a practical example, and the optimal scheme is selected according to the customer satisfaction index.This model can select the best solution from different schemes, so as to enhance the competitive advantage of the port group, more in line with the long-term interests of port development.关键词
突发事件/联合应急调度/客户满意度Key words
Emergencies/ Joint emergency dispatch/ Customer satisfaction分类
信息技术与安全科学引用本文复制引用
田茂金,孟燕萍,张亚琦,林国龙..考虑客户满意度的灾后多港口泊位联合应急调度模型[J].计算机应用与软件,2017,34(7):237-243,333,8.基金项目
教育部博士点基金项目(20123121,110004) （20123121,110004）
上海市科委项目(14DZ2280200) （14DZ2280200）
上海市曙光计划(13SG48) （13SG48）
上海市自然科学基金项目(12ZR1412800) （12ZR1412800）
上海市教委科研创新项目(13YZ085). （13YZ085）
