中国计量大学学报2017，Vol.28Issue(3)：371-379,9.DOI:10.3969/j.issn.2096-2835.2017.03.017
针对民生热线文本的热点挖掘系统设计
Design of hot issue mining systems based on livelihood service hotline texts
薛彬 1陶海军 1王加强2
作者信息
- 1. 中国计量大学信息工程学院 ,浙江杭州310018
- 2. 北京市科学技术研究院新技术应用研究所 ,北京100089
- 折叠
摘要
Abstract
With the development of intelligent cities ,"12345"people's livelihood service hotline has become one of the important channel for citizens to express their demand .The collected data of people's livelihood service hotline contains a wealth of hot issues of local society .The text data often have the characteristics of different length and of a large amount of information and so on .Therefore ,the city demandsmanagement requires an efficient classification method to deal with these hot issues .A people's livelihood hot issue mining system was developed in this paper . The system was divided into three functional modules :text preprocessing , text intelligent classification and people's livelihood hot issue mining .By using visualization technology ,it could analyze the current hot concern of the public rapidly and accurately ,handle the demands of the citizens timely and help the government with the construction of social livelihood management .关键词
投诉文本/特征选择/文本分类/民生热点挖掘系统Key words
complaint text/feature selection/text classification/livelihood hot issue mining system分类
信息技术与安全科学引用本文复制引用
薛彬,陶海军,王加强..针对民生热线文本的热点挖掘系统设计[J].中国计量大学学报,2017,28(3):371-379,9.
