数字图书馆论坛Issue(10)：61-67,7.DOI:10.3772/j.issn.1673-2286.2017.10.010
面向用户资源建设的高校图书馆微信公众号服务研究
The Research of WeChat Public Number Service in University Library Based on User Resource Construction
摘要
Abstract
The service of the library WeChat public number is user-oriented, and it is essential to strengthen the construction of user resources for the innovative library WeChat public number service. This paper investigates and analyzes the current situation of the construction of WeChat public number service in the double first-class university library in China, and finds out that the interactive communication services construction of most of the university library WeChat public number is not perfect. At aching more importance to fundamental service, knowledge resource and pushing messages, but less to outreach service, user resource and interaction. Therefore, this paper puts forward a framework of user resource system, focusing on phased construction and adjusting service strategies based on user resources, in order to ful y optimize WeChat public number services.关键词
高校图书馆/微信公众号/用户资源/微服务Key words
University Library/WeChat Public Account/User Resource/Micro-Service分类
社会科学引用本文复制引用
王昌,毛鹏乐..面向用户资源建设的高校图书馆微信公众号服务研究[J].数字图书馆论坛,2017,(10):61-67,7.基金项目
本研究得到山西省哲学社会科学"十二五"规划2014年度课题"面向社交网络的图书馆微服务研究"和山西省高等学校教学改革创新项目"知识管理视域下的在线学习研究和教学实践"(编号:J2016056)资助. （编号:J2016056）
