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基于平台视角的政务社交媒体信息管理的问题与对策研究

周文泓

现代情报2018,Vol.38Issue(1):136-140,5.
现代情报2018,Vol.38Issue(1):136-140,5.DOI:10.3969/j.issn.1008-0821.2018.01.020

基于平台视角的政务社交媒体信息管理的问题与对策研究

Study on Problems and Solutions of Government Social Media Information Management From the Perspective of Platforms

周文泓1

作者信息

  • 1. 四川大学公共管理学院,四川 成都610064
  • 折叠

摘要

Abstract

[Purpose/Significance]The paper aimed to propose sound management strategy for government social media information due to effective recordkeeping of such information contributing to open government.[Method/Process] The paper took the method of case study and discourse analysis to present how social media provider support government so -cial media information management by investigating their policies.[Results/Conclusion]The paper found that three plat-forms offer limited support for government social media information management and perspective of users is ignored.Then, the paper proposed that social media service providers should build better information management capability by emphasizing government social media information, focusing on users, and combining professional information management with platform design.

关键词

电子政务/社交媒体/信息管理/平台视角

Key words

e-government/social media/information management/perspective of platforms

分类

社会科学

引用本文复制引用

周文泓..基于平台视角的政务社交媒体信息管理的问题与对策研究[J].现代情报,2018,38(1):136-140,5.

基金项目

四川大学中央高校基本科研业务费研究专项项目"政务社交媒体文件的可信治理研究"(项目编号:skbsh201716) (项目编号:skbsh201716)

现代情报

OACHSSCDCSSCICSTPCD

1008-0821

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