运筹与管理2017，Vol.26Issue(12)：46-52,7.DOI:10.12005/orms.2017.0285
快件配送地址变化的干扰管理模型研究
Disruption Management Model for Location Change in Express Delivery
摘要
Abstract
It is difficult to generate a new plan when the location changes in express delivery .In such cases , con-tinuing with the original plan may not be optimal or feasible .First of all , based on the approach of consumption behavior , the customers are divided into sensitive customers , tolerant customers , and complaining customers . Secondly , the problem of location change is divided into two stages by taking the customer characteristics into consideration .Then , the sub-model of disruption management is formed at each stage and the solution approach is demonstrated by using the method of disruption management and operations research .Finally , the computa-tional result proves that our approach is more effective than existing rescheduling .关键词
快件配送/干扰管理/地址变化/蚁群算法Key words
express delivery/disruption management/location change/ant colony optimization分类
管理科学引用本文复制引用
丁秋雷,胡祥培,姜洋,阮俊虎..快件配送地址变化的干扰管理模型研究[J].运筹与管理,2017,26(12):46-52,7.基金项目
国家自然科学基金资助项目(71272093,71301020,71531002) （71272093,71301020,71531002）
教育部人文社会科学研究青年基金(16YJC630102) （16YJC630102）
中国博士后科学基金(2016M600209) （2016M600209）
东北财经大学校级科研项目(DUFE2017Y02) （DUFE2017Y02）
