中国全科医学2018,Vol.21Issue(8):951-953,3.DOI:10.3969/j.issn.1007-9572.2018.08.014
全科医学RICE问诊病案研究——愤怒的患者
Study on Medical Records in RICE of General Practice——Patients with Anger
摘要
Abstract
This article introduces the skill of RICE(Reason- Idea- Concern- Expectation) to a patient with anger because of long waiting time.The skill of RICE can transform the doctor-patient relationship from confrontation to harmony.For a general practitioner,it is difficult to cope with the patient's anger.General practitioners should realize that understanding and feeling the mood of the patient by empathy or sympathy not only can improve the doctor-patient relationship,but also improve patients' satisfaction,compliance and medical effects.关键词
RICE问诊/医患关系/糖尿病/全科医疗Key words
RICE inquiring/Doctor-patient relationship/Diabetes mellitus/General practice分类
医药卫生引用本文复制引用
王静,卢佳敏,王敏..全科医学RICE问诊病案研究——愤怒的患者[J].中国全科医学,2018,21(8):951-953,3.基金项目
地方高校国家级大学生创新创业训练计划项目(201713023005) (201713023005)