中国药房2018，Vol.29Issue(1)：25-28,4.DOI:10.6039/j.issn.1001-0408.2018.01.07
品管圈在我院门诊药房退药管理中的应用
Application of Quality Control Circle in the Management of Drug Repercussion in Outpatient Pharmacy of Our Hospital
史香芬 1孙志勇 1王肖雲 1刘学辉 1王淑娟 1杜书章 1张晓坚1
作者信息
- 1. 郑州大学第一附属医院药学部,郑州450052
- 折叠
摘要
Abstract
OBJECTIVE:To reduce drug repercussion of outpatient pharmacy,and to promote safe drug use.METHODS:By quality control circle (QCC),the data of drug repercussion were selected from outpatient pharmacy of our hospital in Sept.2016.The drug repercussion reason check list was designed to master the situation of drug repercussion in outpatient department,formulate improvement measures and confirm effect through field inspection.The case number of drug repercussion and the improvement of circle members' ability were compared one month before and after QCC (Mar.2017).Finally,the effects of QCC were evaluated.RESULTS:Referring to the reasons for the repercussion of adjunct drugs for inspection and the repercussion of unsuitable drug use in our hospital,those problems were improved by formulating manual for drug use examination project,optimizing and examining drug delivery process in the department,etc.The case number of drug repercussion in outpatient pharmacy decreased from 31 cases per month to 12 cases per month;the rate of goal achievement was 119％;the rate of improvement was 61％.The ability of QCC members to solve problems and the ability to use QCC skills were increased positively.CONCLUSIONS:The development of QCC activity in our hospital reduces case number of drug repercussion and optimizes drug delivery process in outpatient pharmacy,and promotes safe drug use.关键词
品管圈/门诊药房/退药/检查用辅助药品Key words
Quality control circle/Outpatient pharmacy/Drug repercussion/Adjunct drugs for inspection分类
医药卫生引用本文复制引用
史香芬,孙志勇,王肖雲,刘学辉,王淑娟,杜书章,张晓坚..品管圈在我院门诊药房退药管理中的应用[J].中国药房,2018,29(1):25-28,4.
