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高绩效工作系统、心理契约违背与反生产行为之间的关系研究:一个被调节的中介模型

王娟 张喆 范文娜

管理工程学报2018,Vol.32Issue(2):8-16,9.
管理工程学报2018,Vol.32Issue(2):8-16,9.DOI:10.13587/j.cnki.jieem.2018.02.002

高绩效工作系统、心理契约违背与反生产行为之间的关系研究:一个被调节的中介模型

The research on the relationship among high performance work system, psychological contract violation and counterproductive work behavior:A moderated mediation model

王娟 1张喆 2范文娜1

作者信息

  • 1. 西安交通大学管理学院,陕西西安710049
  • 2. 过程控制与效率工程教育部重点实验室,陕西西安710049
  • 折叠

摘要

Abstract

Counterproductive work behavior (CWB) is defined as volitional employee behavior intended to harm the organization and its members.CWB has become a fast-growing research topic on management.CWB can be directed at the organization (CWB-O) or specific persons (CWB-P),and pose threats to effective organizational functioning.Therefore,the relevant issues of how to reduce employee's counterproductive work behavior have been carefully studied by scholars and practitioners in recent years.To decrease this kind of deviant behavior,we introduce high-performance work systems (HPWS),which is defined as a set of practices that are typically comprised of comprehensive recruitment and selection,incentive-based compensation,performance management,extensive employee involvement,and detailed training initiatives.Based on social exchange theory,we explore the effect of high-performance work systems on counterproductive work behavior by examining the mediating effect of psychological contract violation,and further hypothesize moderated-mediation relationships relating the interaction of psychological contract violation and moral identity to CWB.The results revealed six major findings based on the survey data.First,high performance work system is negatively related to counterproductive work behavior and psychological contract violation.Second,psychological contract violation is positively related to counterproductive work behavior.Third,psychological contract violation mediates the relationship between high performance work system and counterproductive work behavior.Specifically,high performance work system can reduce counterproductive work behavior by reducing psychological contract violation.Fourth,moral identity is negatively related to counterproductive work behavior.Fifth,moral identity negatively moderates the relationship between psychological contract violation and CWB-O,and it has effect in moderating the indirect effect of high performance work system on counterproductive work behavior mediated by psychological contract violation.Sixth,moral identity doesn't moderate the relationship between psychological contract violation and CWB-P,and it has no effect in moderating the indirect effect of high performance work system on counterproductive work behavior mediated by psychological contract violation either.This study has theoretical and practical implications.This is the first theoretical research to examine the relationship between high-performance work systems and counterproductive work behavior through a unique integration of social exchange theory and discrepancy model of psychological contract violations.Research on high-performance work systems primarily focuses on connotations and its impact on organizational performance,and ignores its impact on individual level,especially individual negative behavior.This study includes employee's counterproductive work behavior in models,and analyzes the mediating role of psychological contract violation in the relation between high-performance work systems and counterproductive work behavior.The study further explores the contingency effect of employee moral identity on employee behaviors.Practically,the paper can shed new light on the effect of high-performance work systems and employee's moral identity on counterproductive work behavior.Our findings are helpful in promoting high-performance work systems,and recruiting employees with high moral identity.In view of this,this study explores not only the relationship between high-performance work systems,and counterproductive work behavior,but also the role of psychological contract violation in the process.Meanwhile,the paper introduces the factor of employee moral identity in order to reduce counterproductive work behavior.

关键词

反生产行为/高绩效工作系统/心理契约违背/道德认同

Key words

Counterproductive work behavior/High performance work system/Psychological contract violation/Moral identity

分类

管理科学

引用本文复制引用

王娟,张喆,范文娜..高绩效工作系统、心理契约违背与反生产行为之间的关系研究:一个被调节的中介模型[J].管理工程学报,2018,32(2):8-16,9.

基金项目

国家自然科学基金资助项目(71272002、71002049) (71272002、71002049)

陕西省青年科技新星支持计划资助项目(2013KJXX-52) (2013KJXX-52)

陕西省留学人员科技活动择优资助项目(18920004) (18920004)

管理工程学报

OA北大核心CHSSCDCSCDCSSCICSTPCD

1004-6062

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