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基于政务维度视角的我国内地电子政务服务能力分异规律

司文峰 胡广伟

情报杂志2018,Vol.37Issue(5):161-168,188,9.
情报杂志2018,Vol.37Issue(5):161-168,188,9.DOI:10.3969/j.issn.1002-1965.2018.05.025

基于政务维度视角的我国内地电子政务服务能力分异规律

Differentiation Rules of E-Government Service Capability of Mainland China:A Research from the Perspective of Service Dimension

司文峰 1胡广伟2

作者信息

  • 1. 南京大学信息管理学院 南京 210023
  • 2. 南京大学政务数据资源研究所 南京 210023
  • 折叠

摘要

Abstract

[Purpose/Significance]Along with the implementation of the "Internet+ government Service" strategy, the e-government service which takes the Internet as its carrier has attracted much attention. However,there still lacks large sample-based multi-channel a-nalysis from the perspective of government service dimension.[Method/Process]Using the multi-dimensional index system, this paper collects data of provinces and data of cities above prefecture-level,analyzes their websites,WeChat and micro-blogs,and APPs. Then, taking the administrative level and economic level as the differentiation attributes,the paper reveals the distribution of e-government serv-ice capacity of the provinces and the city. It also reflects the different distribution characteristics of the service capacity influenced by the government service channel, administrative level and economic level. The paper expounds that the administrative level and the economic level have different influences on the capability distribution in different government service dimensions. At the same time,it finds out that the service capacity of provinces and cities is different in various administrative service dimensions under the economic differentiation,thus the differential characteristics is revealed. [Results/Conclusion]The paper sums up the degree and direction of government regulation based on the attributes of administrative level and economic level, province level and city level. The findings can provide valuable refer-ence for decision-makers.

关键词

电子政务服务/服务能力/政务新媒体/分异规律/政务维度

Key words

electronic government services services capability government new media differentiation rules government service di-mensions

分类

社会科学

引用本文复制引用

司文峰,胡广伟..基于政务维度视角的我国内地电子政务服务能力分异规律[J].情报杂志,2018,37(5):161-168,188,9.

基金项目

国家自然科学基金面上项目"电子政务服务价值共创机制及实现模式实证研究"(编号:71573117) (编号:71573117)

江苏省"六大人才高峰"项目(编号:2015-XXRJ-001) (编号:2015-XXRJ-001)

南京大学研究生跨学科科研创新项目(项目编号:2016CW03)的研究成果之一. (项目编号:2016CW03)

情报杂志

OA北大核心CHSSCDCSSCICSTPCD

1002-1965

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