经济与管理研究2018，Vol.39Issue(6)：78-87,10.DOI:10.13502/j.cnki.issn1000-7636.2018.06.007
劳动关系氛围对员工创新行为的影响:情绪劳动的中介作用检验
Influence of Labor Relations Climate on Employees' Innovative Behavior:Mediating Effect Test of Emotional Labor
摘要
Abstract
By the survey of 350 employees in the service industry,this paper explored the mechanism of labor relations climate on employee innovative behavior, and verified whether the mediator of emotional labor has an impact on innovative behavior. The results show there is a significant positive correlation between the win-win employee-employer atmosphere and employee engagement atmosphere and apparent and even deep behavior of employees, a significant negative correlation between the atmosphere of opposite employee-employer and deep behavior and not a significant correlation to surface behavior of employees;then there is a significant positive correlation between the win-win employee-employer atmosphere and employee engagement atmosphere and innovation behavior of employees, and a significant negative correlation between the opposite employee-employer atmosphere and innovation behavior of employees. Finally,by the mediating effect test,it is found that deep behavior plays a mediating role between labor relations climate and innovative behavior, while surface behavior is not the mediator between labor relations climate and innovative behavior.关键词
劳动关系氛围/情绪劳动/创新行为Key words
labor relations climate/emotional labor/innovative behavior分类
管理科学引用本文复制引用
刘春英,万利..劳动关系氛围对员工创新行为的影响:情绪劳动的中介作用检验[J].经济与管理研究,2018,39(6):78-87,10.基金项目
山东省社会科学规划基金项目"山东省中小企业构建和谐劳动关系对策研究"(12CGLJ09) （12CGLJ09）
