中国药房2018，Vol.29Issue(5)：595-598,4.DOI:10.6039/j.issn.1001-0408.2018.05.05
品管圈在提升我院PIVAS质量管理中的实践
Practice of PIVAS Quality Management Improved by Quality Control Circle in Our Hospital
穆殿平 1徐彦贵 1解晓帅 1潘筱琳 1王茹 1贺雪梅1
作者信息
- 1. 天津市第一中心医院药学部, 天津 300192
- 折叠
摘要
Abstract
OBJECTIVE; To improve the PIVAS quality management, reduce dispensing error and promote the safety of drug use.METHODS: The quality control circle (QCC) was used for quality management in PIVAS of our hospital. The reasons for dispensing errors were analyzed to determine the key improvement points using "the reduction of dispensing error of admixture drugs" as theme. Improvement plan was formulated, and effective countermeasures were determined by PDCA (Plan, Do, Check, Action) cycle management. The tangible results (the rate of dispensing errors) and intangible results were compared before (Feb. 2016) and after QCC (Aug. 2016). RESULTS: Some effective measures were formulated and implemented, including unified arrangement, introducing PIVAS MATE process management software, personnel post training, refining drug withdrawal management, visual management, etc. The tangible results included the rate of dispensing error decreased from 1. 81‰ to 0. 53‰; the rate of goal achievement reached 108. 47％; the rate of target progress was 70. 72％. The intangible results included optimizing drug dispensing process, standardizing drug withdrawal systent and personal training system. Those achievement improved confidence, responsibility, sense of cooperation and cohesiveness of QCC members. Additional result was obtained, i. e. utility model patent for avoiding light storage box. CONCLUSIONS: QCC can effectively improve the management quality of PIVAS workflow and the safety of intravenous medication.关键词
品管圈/质量管理/静脉用药集中调配中心/调剂差错Key words
Quality control circle/Quality control/PIVAS/Dispensing error分类
医药卫生引用本文复制引用
穆殿平,徐彦贵,解晓帅,潘筱琳,王茹,贺雪梅..品管圈在提升我院PIVAS质量管理中的实践[J].中国药房,2018,29(5):595-598,4.
