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社会化问答中回答者在线互动行为对信息采纳影响的实证分析

费豪泽 周斌 刘鹏 朱建学

数字图书馆论坛Issue(10):45-54,10.
数字图书馆论坛Issue(10):45-54,10.DOI:10.3772/j.issn.1673-2286.2019.10.007

社会化问答中回答者在线互动行为对信息采纳影响的实证分析

An Empirical Analysis of the Impact of Answers’ Online Interactive Behavior on Information Acceptance in Socialized Question Answering

费豪泽 1周斌 2刘鹏 1朱建学2

作者信息

  • 1. 江苏科技大学服务制造模式与信息化研究中心,镇江 212003
  • 2. 江苏科技大学经济管理学院,镇江 212003
  • 折叠

摘要

Abstract

As the recognition of respondents’ knowledge contribution, information adoption affects the enthusiasm of users’ knowledge sharing in Q&A community. Online interaction plays an important role in the process of information adoption, so it is of practical significance to study the impact of online interaction on information adoption. This paper took the Q&A of Zhihu as the research sample, integrated the online interaction theory on the basis of the information adoption model, fully considered the key role of responsiveness, and used the negative binomial regression method to analyze the direct impact and regulatory effect of online interaction on information adoption. The research showed that the online interaction factors (interaction quantity, response timeliness and richness) had positive effects on information adoption, and had different regulatory effects on information quality and information source reliability. The results of this study provide clear impact mechanism and practical suggestions for social Q&A community and its users.

关键词

问答社区/在线互动/调节作用/信息接受模型

Key words

Q&A Community/Online Interaction/Regulating Role/Information Acceptance Model

分类

社会科学

引用本文复制引用

费豪泽,周斌,刘鹏,朱建学..社会化问答中回答者在线互动行为对信息采纳影响的实证分析[J].数字图书馆论坛,2019,(10):45-54,10.

基金项目

本研究得到国家自然科学基金项目"多层复杂网络视角下开源软件社区集体智慧涌现机制研究"(编号:71871108)、国家自然科学基金项目"人类双向选择行为的统计特征分析与预测方法研究"(编号:61503159)和江苏高校哲学社会科学优秀创新团队建设项目资助. (编号:71871108)

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