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护士关于主动报告差错体验的整合性综述

Ming Wei Jeffrey Woo Mark James Avery

国际护理科学(英文)2021,Vol.8Issue(4):453-469,后插7,18.
国际护理科学(英文)2021,Vol.8Issue(4):453-469,后插7,18.

护士关于主动报告差错体验的整合性综述

Nurses'experiences in voluntary error reporting:An integrative literature review

Ming Wei Jeffrey Woo 1Mark James Avery1

作者信息

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摘要

Abstract

Objective:This integrative review aimed to examine and understand nurses'experiences of voluntary error reporting(VER)and elucidate factors underlying their decision to engage in VER.Method:This is an integrative review based on Whittemore&Knafl five-stage framework.A systematic search guided by the PRISMA 2020 approach was performed on four electronic databases:CINAHL,Medline(PubMed),Scopus,and Embase.Peer-reviewed articles published in the English language from January 2010 to December 2020 were retrieved and screened for relevancy.Results:Totally 31 papers were included in this review following the quality appraisal.A constant comparative approach was used to synthesize findings of eligible studies to report nurses'experiences of VER represented by three major themes:nurses'beliefs,behavior,and sentiments towards VER;nurses'perceived enabling factors of VER and nurses'perceived inhibiting factors of VER.Findings of this review revealed that nurses'experiences of VER were less than ideal.Firstly,these negative experiences were accounted for by the interplays of factors that influenced their attitudes,perceptions,emotions,and practices.Additionally,their negative experiences were underpinned by a spectrum of system,admin-istrative and organizational factors that focuses on attributing the error to human failure characterized by an unsupportive,blaming,and punitive approach to error management.Conclusion:Findings of this review add to the body of knowledge to inform on the areas of focus to guide nursing management perspectives to strengthen institutional efforts to improve nurses'recognition,reception,and contribution towards VER.It is recommended that nursing leaders prioritize and invest in strategies to enhance existing institutional error management approaches to establish a just and open patient safety culture that would promote positivity in nurses'overall experiences towards VER.

关键词

经历/医疗差错/护士/自愿报告差错

Key words

Experience/Medical errors/Nurses/Voluntary error reporting/Patient safety

引用本文复制引用

Ming Wei Jeffrey Woo,Mark James Avery..护士关于主动报告差错体验的整合性综述[J].国际护理科学(英文),2021,8(4):453-469,后插7,18.

基金项目

This article is the revised version of Jeffrey Woo's Master dissertation as part of his study for the Master of Health Services Management programme at School of Medicine,Griffith University.The authors would like to acknowledge the support of School of Medicine,Griffith University for their support in this study. ()

国际护理科学(英文)

OACSCDCSTPCD

2096-6296

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