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共情对话研究进展

何俊 饶方喜 周志豪 徐秋

计算机应用研究2024,Vol.41Issue(1):1-9,9.
计算机应用研究2024,Vol.41Issue(1):1-9,9.DOI:10.19734/j.issn.1001-3695.2023.05.0206

共情对话研究进展

Research progress of empathetic dialogue system

何俊 1饶方喜 1周志豪 1徐秋1

作者信息

  • 1. 南昌大学信息工程学院,南昌 330031
  • 折叠

摘要

Abstract

Artificial intelligence-driven dialogue is a current research hotspot with a wide range of promising applications.However,such dialogue systems currently generally lack emotional interaction capabilities,limiting their application in psy-chological care,depression and other mental disorders.How to make dialogue systems fully understand users'emotions and generate responses with empathy is one of the main challenges facing dialogue systems today.This paper first introduced two major challenges in empathic dialogue research:emotion perception and empathic dialogue generation,and summarised the relevant research methods in separate studies.Emotion perception tasks could be broadly classified into rule-based,machine-learning and deep-learning approaches,while empathic dialogue generation could be broadly classified into retrieval-based and dynamic generation-based approaches.Then this paper introduced the latest developments in empathic dialogue,and sum-marised the features and links of empathic dialogue datasets,generic dialogue datasets and multimodal datasets,and sum-marised different evaluation methods in current empathic dialogue research to facilitate subsequent research.Finally,this pa-per presented a summary and outlook of the research work on empathic dialogue.

关键词

共情对话/情感感知/对话生成

Key words

empathetic dialogue/emotional perception/dialogue generation

分类

信息技术与安全科学

引用本文复制引用

何俊,饶方喜,周志豪,徐秋..共情对话研究进展[J].计算机应用研究,2024,41(1):1-9,9.

基金项目

国家自然科学基金资助项目(62066025) (62066025)

计算机应用研究

OA北大核心CSTPCD

1001-3695

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