感知机器人威胁对职场物化的影响OACHSSCDCSTPCD
The influence of perceived robot threat on workplace objectification
在"工具人""打工人""社畜"等流行语风靡职场的当下,职场物化已待关注.而随着人工智能尤其是机器人在职场中的使用日益增多,其产生的职场效应也值得探究.本研究旨在探讨在人工智能飞速发展的当今社会,人们知觉到机器人的威胁是否会产生或加重职场物化现象.8个递进子研究(N = 3422)探究了感知机器人威胁对职场物化的影响,并探索其潜在机制和边界条件.结果发现:第一,感知到机器人的威胁会增加人们在职场中物化他人的倾向,并且感知到机器人认同威胁(即对人类自身独特性的威胁)造成的影响更强;第二,控制感在感知机器人威胁(主要是认同威胁)影响职场物化中起中介作用,感知机器人认同威胁越高,控制感越低,职场物化越严重;第三,补偿控制的另外三种策略,即加强个人能动性、支持外部能动性以及肯定特定结构,能够调节感知机器人威胁对职场物化的影响.研究结果揭示了机器人对人际关系的负面影响及其心理机制,有助于更好地理解、预警与应对机器人负面社会结果.
With buzzwords such as"tool man","laborer"and"corporate slave"sweeping the workplace,workplace objectification has become an urgent topic to be discussed.With the increasing use of artificial intelligence,especially robots in the workplace,the workplace effects produced by robots are also worth paying attention to.Therefore,the present paper aims to explore whether people's perception of robots'threat to them will produce or aggravate workplace objectification.On the basis of reviewing the related research on workplace objectification and robot workforce,and combined with intergroup threat theory,this paper elaborates the realistic threat to human employment and security caused by robot workforce,as well as the identity threat to human identity and uniqueness.From the perspective of compensatory control theory,this paper proposes the deep mechanisms and boundary conditions of that perceiving robot threat will reduce people's sense of control,thereby stimulating the control compensation mechanism,which in turn leads to workplace objectification. This research is composed of eight studies.The first study includes two sub-studies,which investigate the relationship between perceived robot threat and workplace objectification through questionnaires and online experiments.This study tries to find a positive correlation and a causal association between perceived robot threat and workplace objectification.The second study includes three sub-studies,which explore why perceived robot threat increases workplace objectification.This study tries to verify the mediating effect of control compensation(sense of control),to explain the psychological mechanism behind the effect of perceived robot threat on workplace objectification,and to repeatedly verify it through different research methods.The third study includes three sub-studies.Based on the three compensatory control strategies proposed by the control compensation theory in addition to affirming nonspecific structure,this study tries to further explore the moderating effect of personal agency,external agency,and specific structure. The main findings of this paper are as follows.First,perceived robot threat will increase workplace objectification,and perceived robot identity threat has a stronger effect.Second,the sense of control plays a mediating role in the effect of perceived robot threat(mainly identity threat)on workplace objectification.Specifically,the higher the perceived robot identity threat,the lower the sense of control,and the more serious the workplace objectification.Third,the other three strategies proposed by compensatory control theory,namely strengthening personal agency,supporting external agency and affirming specific structure,can moderate the effect of perceived robot threat on workplace objectification. The main theoretical contributions of this paper are as follows.First,it reveals the negative influence of robots on interpersonal relationships and their psychological mechanism.Second,it extends the applicability of compensatory control theory to the field of artificial intelligence,proposing and verifying that perceived robot threat increases workplace objectification through compensatory control.Third,the relationship between different compensation control strategies is discussed,and the moderating model of perceived robot threat affecting workplace objectification is proposed and verified.The main practical contributions are:first,it provides insights into the anthropomorphic design of robots;second,it helps to better understand,anticipate and mitigate the negative social impact of robots.
许丽颖;王学辉;喻丰;彭凯平
武汉大学心理学系,武汉 430072清华大学社科学院心理学系,北京 100084
心理学
职场物化感知机器人威胁现实威胁认同威胁补偿控制理论
workplace objectificationperceived robot threatrealistic threatidentity threatcompensatory control theory
《心理学报》 2024 (002)
210-225 / 16
国家自然科学基金青年项目(72101132);国家社科基金青年项目(20CZX059)支持.
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