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轻推干预游客食物浪费行为路径研究OACHSSCDCSTPCD

Study on the behavior path of tourists'food waste by nudging intervention

中文摘要英文摘要

旅游会比一般外出就餐时产生更多的食物浪费,轻推干预可有效减少食物浪费行为.利用行为设计思维方法,调查游客食物消费体验和浪费行为因素,定位游客食物消费需求类型和行为改变内容,提出行为设计思维视角下的轻推干预路径.结果表明:①游客食物消费体验痛点与食物浪费行为因素密切相关,弹性化满足游客食物消费需求和改变外部环境是轻推干预的重点;②轻推干预既要关注游客实际行为的改变,也要关注其需求和体验的满足;③以行为改变为基础,以满足需求和体验为关键的理念,选择合适的设计方法提出具有决策支持和决策意义的两种轻推干预路径.其中决策支持可通过数字轻推、信息设计支持游客饮食消费决策,决策意义可通过食物设计、餐厅服务设计和社会创新设计等提高游客饮食消费体验.

Tourism produces more food waste than when eating out in general.Nudge interventions are effective in reducing food waste behavior.This paper used the behavior design thinking method to investigate the factors of tourists' food consumption experience and waste behavior,located the types of tourists'food consumption needs and behavior change content,and proposed the nudge interven-tion path from the perspective of behavior design thinking.The results showed that:①The pain points of tourists'food consumption ex-perience were closely related to the factors of food waste behavior,and flexibility to meet tourists' food consumption needs and change the external environment were the focus of nursing intervention.②Nudge interventions should focus not only on changes in visitors'ac-tual behavior but also on the satisfaction of their needs and experiences.③Based on the concept of behavior change and meeting needs and experiences as the key,this paper selected appropriate design methods to propose two nudge intervention paths:Decision support and decision meaning.Decision support could support tourists'food and beverage consumption decisions through digital nudges and in-formation design.Decision-making significance could improve tourists' food consumption experience through food design,restaurant service design,and social innovation design.

陈梁怡;王崇东;广颖业

西华大学美术与设计学院,四川成都 610039

经济学

旅游食物浪费行为设计思维轻推干预行为改变消费端

travel food wastebehavioral design thinkingnudge interventionbehavior changeconsumption end

《资源开发与市场》 2024 (001)

1-9 / 9

四川省哲学社会科学重点研究基地川菜发展研究中心基金项目(编号:CC22W30);四川网络文学发展研究中心基金项目(编号:WLWX-2023009);成都市社会科学重点研究基地美丽乡村建设与发展研究中心重点项目(编号:CCR2020-5).

10.3969/j.issn.1005-8141.2024.01.001

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