科学与管理2024，Vol.44Issue(1)：67-74,8.DOI:10.3969/j.issn.1003-8256.2024.01.009
发展性反馈对建言行为的影响:认知情感系统视角
How Developmental Feedback Affects Employee Voice Behavior:A Cognitive Affective Integration Perspective
摘要
Abstract
Encouraging employees to provide voices is a key aspect of management practices.Voice behavior may be the result of the combined influence of employee cognition and affection.This study,based on the Cognitive-Affective Personality System theory,used a questionnaire to collect data from 303 employees in multiple companies in the South China for analysis.The findings are as follows:(1)Supervisor developmental feedback and colleague developmental feedback significantly and positively influence employee voice.(2)Psychological safety and affective commitment mediate the relationship between developmental feedback and employee voice.(3)Employee neuroticism moderates the relationship between colleague developmental feedback and psychological safety and affective commitment.(4)Employee neuroticism moderates the mediating role of psychological safety and affective commitment in the relationship between colleague developmental feedback and employee voice.This study not only provides a new perspective on employee voice research from the cognitive and affective dual perspectives but also enriches the localized research on organizational developmental feedback,providing targeted recommendations for creating a conducive environment for voice within companies.关键词
发展性反馈/心理安全感/情感承诺/神经质/建言行为Key words
developmental feedback/psychological safety/affective commitment/neuroticism/voice behavior分类
管理科学引用本文复制引用
孟奕爽,余妍希,张文珠,刘永华..发展性反馈对建言行为的影响:认知情感系统视角[J].科学与管理,2024,44(1):67-74,8.基金项目
湖南省社科基金课题(22YBA069) （22YBA069）
