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数字化营销工具在运营商创新产品发展过程中的应用

张春艳 郭玉华 孟祥龙 常沛 包海伦

信息通信技术与政策2024,Vol.50Issue(3):73-78,6.
信息通信技术与政策2024,Vol.50Issue(3):73-78,6.DOI:10.12267/j.issn.2096-5931.2024.03.011

数字化营销工具在运营商创新产品发展过程中的应用

Application of digital marketing tools in development process of innovative products for operators

张春艳 1郭玉华 1孟祥龙 1常沛 1包海伦1

作者信息

  • 1. 中国联合网络通信集团有限公司市场部,北京 100033
  • 折叠

摘要

Abstract

As effective means for telecommunications operators to promote the implementation of innovative service models,the digital marketing tools can help frontline marketing personnel to accurately identify target customers,understand customer needs,optimize marketing strategies,and improve marketing efficiency and service enthusiasm,thereby helping telecommunications operators to transform from basic communication product sellers to integrated and diversified digital service providers.This paper analyzes how digital marketing tools empower marketing operations and improve marketing efficiency,proposes an architecture design scheme for digital marketing tools,and explores the marketing transformation path of telecommunications operators in the complex marketing environment.

关键词

营销工具/运营商/增值业务/互联网

Key words

marketing tools/operators/value-added service/internet

分类

管理科学

引用本文复制引用

张春艳,郭玉华,孟祥龙,常沛,包海伦..数字化营销工具在运营商创新产品发展过程中的应用[J].信息通信技术与政策,2024,50(3):73-78,6.

信息通信技术与政策

2096-5931

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