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品牌地位定位与复仇叙事设计的匹配效应对品牌态度的影响

徐岚 刘婧 徐辛夷 官翠玲 灰杨

系统管理学报2024,Vol.33Issue(2):518-535,18.
系统管理学报2024,Vol.33Issue(2):518-535,18.DOI:10.3969/j.issn1005-2542.2024.02.017

品牌地位定位与复仇叙事设计的匹配效应对品牌态度的影响

Interaction Effect of Brand Positioning Strategy and Revenge Narrative Design on Brand Attitude

徐岚 1刘婧 1徐辛夷 1官翠玲 2灰杨1

作者信息

  • 1. 武汉大学 经济与管理学院, 武汉 430072
  • 2. 湖北中医药大学 管理学院, 武汉 430065
  • 折叠

摘要

Abstract

This paper explores how brand positioning strategies work together with plot design in brand narrative to influence consumers'brand attitudes.Specifically,this paper studies the interactive effect between brand positioning strategies and narrative plot design on consumers'brand attitudes in revenge-themed brand stories.A qualitative study identifies two brand revenge narrative design elements:brand role(revenge tool versus revenge purpose)and revenge focus(revenge for oneself versus revenge for others).Then,two experiments are conducted.It is found that a top-dog brand designed as a revenge tool will improve consumers'brand attitude,while an underdog brand designed as the revenge purpose will improve consumers'attitude.Revenges for oneself will improve consumers'attitude for top-dog brands,while revenges for others will improve consumers'attitude for underdog brands.Revenge satisfaction and perceived fairness mediate the above two interaction effects.This paper explores how brands with different positioning strategies can design revenge narratives to bring about more positive consumer attitudes,which has a great practical significance.It also demonstrates the psychological mechanism of consumers'positive attitudes toward brand narratives with different brand positioning strategies and revenge plot design,promoting the research of brand positioning strategies and brand narrative.

关键词

品牌地位定位/叙事情节设计/复仇叙事/复仇满足感/复仇公平感

Key words

brand positioning status/narrative plot design/revenge narrative/revenge satisfaction/perceived fairness

分类

管理科学

引用本文复制引用

徐岚,刘婧,徐辛夷,官翠玲,灰杨..品牌地位定位与复仇叙事设计的匹配效应对品牌态度的影响[J].系统管理学报,2024,33(2):518-535,18.

基金项目

国家自然科学基金资助项目(72072135,71872140) (72072135,71872140)

系统管理学报

OA北大核心CSSCICSTPCD

2097-4558

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