中国人事科学Issue(2)：12-23,12.
公务员工作压力感知对离职意向的影响:公共服务动机的调节作用
Influence of Work Pressure Perception of Civil Servants on Turnover Intention:Moderating Role of Public Service Motivation
摘要
Abstract
In the process of national governance,civil servants,as executors of public policies,need to connect with the Party's policies and face the people directly.Their complex work environment and diverse interests determine that civil servants play a"versatile"role in society,facing high work requirements and pressure.This paper conducts a survey on six regions in the east,central,and western regions,collecting 565 data samples of civil servants.Based on the theories of public service motivation and social exchange,it explores the influence of work pressure perception of civil servants on turnover intention.The empirical results show that work pressure can positively predict the turnover intention of civil servants;job satisfaction and organizational commitment play a parallel mediating role,that is,work pressure influences the generation of turnover intention by influencing job satisfaction or organizational commitment;public service motivation plays a moderating role in the influence of work pressure on job satisfaction and organizational commitment,that is,when civil servants face certain work pressure,civil servants with high public service motivation can also suppress the decrease in their job satisfaction or organizational commitment.The above research enriches the empirical research results on work pressure,public service motivation,and turnover intention of civil servants at home,and is of great significance for the practice of human resource management in the public sector.关键词
公务员管理/工作压力/离职意向/公共服务动机/工作满意度/组织承诺Key words
Civil servant management/Work pressure/Turnover intention/Public service motivation/Job satisfaction/Organizational commitment分类
社会科学引用本文复制引用
孙琦琦,李永康..公务员工作压力感知对离职意向的影响:公共服务动机的调节作用[J].中国人事科学,2024,(2):12-23,12.基金项目
本文系国家社会科学基金西部项目"中国古代官吏去职管理研究——中国优秀传统文化梳理及对现代国家治理的启示"(项目编号:20XZZ009)的阶段性研究成果. （项目编号:20XZZ009）
