摘要
Abstract
Communication is everywhere and very important.Irregular communication methods and casual information exchange at work not only reduce efficiency,occupy unnecessary time and energy,but also may have more serious practical consequences.One of the requirements of nuclear safety culture for practitioners is"mutual communication work habits",to develop rigorous,professional and standardized communication habits,in the work is a high requirement,need to combine the actual power plant to help staff understand the concept,principles and influencing factors of communication,supplemented by professional,systematic training,in order to establish communication awareness,master communication skills,so as to improve the team's communication accuracy,to achieve effective transmission of information,reduce communication errors,efficient and comfortable work.With the help of communication psychology theory,combined with the characteristics of nuclear power plant operation jobs,this paper summarizes the practical experience and methods of effective communication,aiming to improve the communication ability of operators and improve work efficiency.关键词
核电厂/运行人员/人因失误/沟通能力Key words
nuclear power plant/operators/human error/communication分类
能源科技
