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情感分析与数据驱动下面向产品迭代设计的用户画像及建模研究

周艳杰 李耀辉 王宇 王永胜

工业工程2024,Vol.27Issue(2):74-86,13.
工业工程2024,Vol.27Issue(2):74-86,13.DOI:10.3969/j.issn.1007-7375.230227

情感分析与数据驱动下面向产品迭代设计的用户画像及建模研究

User Profiles and Modeling for Iterative Product Designing with Sentiment Analysis and Data-driven Approaches

周艳杰 1李耀辉 1王宇 1王永胜2

作者信息

  • 1. 郑州大学 管理学院,河南 郑州 450001
  • 2. 中国烟草总公司郑州烟草研究院,河南 郑州 450001
  • 折叠

摘要

Abstract

To address the issues of time-consuming and laborious,as well as low efficiency of traditional product designing,user profiles and a modeling method for iterative product designing is proposed.The proposed method can effectively capture use attitudes towards product features,providing a new baseline for enterprises to conduct product iteration.First,the user information attributes and online user comments are obtained by web crawler technology.A conceptual model of three-dimensional user profiles is established by integrating product information attributes.Based on product features,a profile model is developed using Word2vec technology and sentiment analysis from two dimensions:user attention and quality satisfaction.Then,by analyzing the overall user profile with the fine-grained feature profile of products,a product optimization strategy is determined using the K-value method,emphasizing both core advantageous features and features for optimization.Finally,a case study is conducted using a certain camera as an example to analyze data-driven iterative product designing.Results show that the proposed method can effectively explore the core demand of users and provide enhanced product design solutions for enterprises to expedite product iterations.

关键词

在线评论/用户画像/产品迭代/数据驱动/情感分析

Key words

online comment/user profiles/product iteration/data-driven/sentiment analysis

分类

管理科学

引用本文复制引用

周艳杰,李耀辉,王宇,王永胜..情感分析与数据驱动下面向产品迭代设计的用户画像及建模研究[J].工业工程,2024,27(2):74-86,13.

基金项目

国家自然科学基金资助项目(72201252,72101240) (72201252,72101240)

郑州烟草研究院青年人才托举工程项目(602020CR0360) (602020CR0360)

工业工程

OACHSSCDCSTPCD

1007-7375

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