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直播电商中的不标准现象分析及标准体系构建OA

Analysis of Non-standard Phenomena in Live Streaming E-commerce and Construction of Standards System

中文摘要英文摘要

直播电商发展如火如荼,成为刺激消费、拉动经济增长及创新创业的新引擎,对我国释放双循环发展活力影响显著,但急速发展的背后乱象丛生,亟需从标准化的视角对直播电商进行规范管理.结合直播电商的现有法律法规、标准,从平台、商户服务、主播、基础设施4个方面对直播电商中的不标准现象进行归纳.结合不标准现象及顾客需求,构建直播电商标准体系,为直播电商的良性发展提供参考.

The development of live streaming e-commerce is booming,serving as a new engine to stimulate consumption,boost economic growth and innovation and entrepreneurship,which has a significant impact on the release of the vitality of dual-cycle development in China.However,with the rapid development,it is urgent to standardize the management of live streaming e-commerce from the perspective of standardization.Combined with the existing laws,regulations and standards on live e-commerce,the non-standard phenomena in live e-commerce are summarized in the paper from four aspects:platform,merchant,e-commerce anchor and infrastructure.Combined with the non-standard phenomenon and customer demands,the standard system of live e-commerce is constructed,and the standard specification is established to provide reference for the healthy development of live e-commerce.

代婷;刘世新

济南大学管理科学与工程学院山东省标准化研究院

直播电商不标准现象标准体系

live e-commercenon-standard phenomenastandards system

《标准科学》 2024 (005)

24-29 / 6

本文受山东省自然科学基金面上项目"新零售模式下顾客动态购物行为仿真及情感分析-基于匹配的视角"(项目编号:ZR2022MG054)资助.

10.3969/j.issn.1674-5698.2024.05.004

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