经济与管理研究2024，Vol.45Issue(6)：131-144,14.DOI:10.13502/j.cnki.issn1000-7636.2024.06.008
多任务处理一定会导致拖延吗?
Does Multitasking Always Lead to Workplace Procrastination?
摘要
Abstract
Multitasking is becoming a common workplace stress situation for employees.Domestic and foreign scholars have engaged in discussions on multitasking but failed to reach a consistent conclusion.Thus,further research is imperative to explore the impact of multitasking on employees'work behavior.Based on the regulatory focus theory,this paper constructs a dual mediation model to examine how multitasking affects workplace procrastination through employees'work regulatory focus.It also explores the boundary role of future work self-salience in the mechanism,aiming to provide a comprehensive understanding of the relationship between multitasking and workplace procrastination. This paper uses a questionnaire-based investigation to collect data,examines 342 sets of two-phase survey data,and produces the following results.(1)Multitasking can induce promotion focus and prevention focus.(2)Both respectively play a mediating role between multitasking and employees'workplace procrastination.(3)Future work self-salience can enhance the positive relationship between multitasking and employees'promotion focus,and can augment the mediating role of promotion focus between multitasking and workplace procrastination.(4)Future work self-salience can weaken the positive relationship between multitasking and prevention focus,and can also attenuate the mediating role of prevention focus between multitasking and workplace procrastination. The findings provide the following theoretical contributions.First,it enriches the research on the impact of multitasking on workplace procrastination.By verifying the double-edged sword mechanism of how multitasking affects workplace procrastination,this paper provides a theoretical basis for individuals and organizations to comprehensively understand multitasking,offering a new perspective for resolving the controversy over the relationship between multitasking and workplace procrastination.Second,it effectively reveals the mechanism of individual regulatory focus in the differential impact of multitasking on workplace procrastination,expanding the applicability of regulatory focus theory in multitasking.Finally,it reveals the moderating role of future work self-salience in the mechanism of multitasking affecting workplace procrastination,broadening the boundary conditions for the impact of multitasking on employees'psychological and behavioral performance. This paper provides practical enlightenment for human resource management under the multitasking phenomenon.First,organizations and employees should have a comprehensive understanding and correct approach to multitasking in the workplace to maximize benefits and avoid harm.Second,enterprises and managers should attach importance to the work regulatory focus of employees in the workplace and guide them to actively face the pressure of multitasking in the workplace.Finally,organizations should fully consider the impact of employees'future work self-salience on individual and organizational outcomes in management practice and make it a focus in employee recruitment,selection,training,and other processes.关键词
多任务处理/促进型调节焦点/防御型调节焦点/工作拖延行为/未来工作自我清晰度Key words
multitasking/promotion focus/prevention focus/workplace procrastination/future work self-salience分类
管理科学引用本文复制引用
焦昕婷,赵慧军,门贺..多任务处理一定会导致拖延吗?[J].经济与管理研究,2024,45(6):131-144,14.基金项目
国家自然科学基金面上项目"忧患型领导的理论构建、结构测量及其对员工变革反应的影响机制研究"(71672118) （71672118）
河南省哲学社会科学规划青年项目"数字化转型的企业韧性悖论效应及多组态赋能策略研究"(2023CJJ121) （2023CJJ121）
