多任务处理一定会导致拖延吗?OA北大核心CHSSCDCSSCICSTPCD
Does Multitasking Always Lead to Workplace Procrastination?
多任务处理已经成为员工工作场所中普遍存在的工作压力情境.本文基于调节焦点理论,探讨多任务处理对员工工作拖延行为的作用机制和边界条件.通过对342份两阶段调查数据的分析发现:(1)多任务处理既能诱发员工的促进型调节焦点,又能诱发员工的防御型调节焦点;(2)促进型调节焦点和防御型调节焦点分别在多任务处理与工作拖延行为之间起中介作用,即多任务处理不仅通过增强员工促进型调节焦点进而减少工作拖延行为,还可能通过增强员工防御型调节焦点进而增加工作拖延行为;(3)未来工作自我清晰度能够强化多任务处理对促进型调节焦点的正向作用,并且能够强化促进型调节焦点在多任务处理与工作拖延行为之间的中介作用;(4)未来工作自我清晰度能够削弱多任务处理对防御型调节焦点的正向作用,并且能够削弱防御型调节焦点在多任务处理与工作拖延行为之间的中介作用.研究结论不仅为从理论上揭示多任务处理与员工工作拖延行为之间关系机制提供了新思路,更为多元任务现象下的人力资源管理实践提供了重要的实践启示.
Multitasking is becoming a common workplace stress situation for employees.Domestic and foreign scholars have engaged in discussions on multitasking but failed to reach a consistent conclusion.Thus,further research is imperative to explore the impact of multitasking on employees'work behavior.Based on the regulatory focus theory,this paper constructs a dual mediation model to examine how multitasking affects workplace procrastination through employees'work regulatory focus.It also explores the boundary role of future work self-salience in the mechanism,aiming to provide a comprehensive understanding of the relationship between multitasking and workplace procrastination. This paper uses a questionnaire-based investigation to collect data,examines 342 sets of two-phase survey data,and produces the following results.(1)Multitasking can induce promotion focus and prevention focus.(2)Both respectively play a mediating role between multitasking and employees'workplace procrastination.(3)Future work self-salience can enhance the positive relationship between multitasking and employees'promotion focus,and can augment the mediating role of promotion focus between multitasking and workplace procrastination.(4)Future work self-salience can weaken the positive relationship between multitasking and prevention focus,and can also attenuate the mediating role of prevention focus between multitasking and workplace procrastination. The findings provide the following theoretical contributions.First,it enriches the research on the impact of multitasking on workplace procrastination.By verifying the double-edged sword mechanism of how multitasking affects workplace procrastination,this paper provides a theoretical basis for individuals and organizations to comprehensively understand multitasking,offering a new perspective for resolving the controversy over the relationship between multitasking and workplace procrastination.Second,it effectively reveals the mechanism of individual regulatory focus in the differential impact of multitasking on workplace procrastination,expanding the applicability of regulatory focus theory in multitasking.Finally,it reveals the moderating role of future work self-salience in the mechanism of multitasking affecting workplace procrastination,broadening the boundary conditions for the impact of multitasking on employees'psychological and behavioral performance. This paper provides practical enlightenment for human resource management under the multitasking phenomenon.First,organizations and employees should have a comprehensive understanding and correct approach to multitasking in the workplace to maximize benefits and avoid harm.Second,enterprises and managers should attach importance to the work regulatory focus of employees in the workplace and guide them to actively face the pressure of multitasking in the workplace.Finally,organizations should fully consider the impact of employees'future work self-salience on individual and organizational outcomes in management practice and make it a focus in employee recruitment,selection,training,and other processes.
焦昕婷;赵慧军;门贺
首都经济贸易大学工商管理学院,北京,100070河南财经政法大学公共管理学院,郑州,450016
经济学
多任务处理促进型调节焦点防御型调节焦点工作拖延行为未来工作自我清晰度
multitaskingpromotion focusprevention focusworkplace procrastinationfuture work self-salience
《经济与管理研究》 2024 (006)
131-144 / 14
国家自然科学基金面上项目"忧患型领导的理论构建、结构测量及其对员工变革反应的影响机制研究"(71672118);河南省哲学社会科学规划青年项目"数字化转型的企业韧性悖论效应及多组态赋能策略研究"(2023CJJ121)
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