铁道运输与经济2024,Vol.46Issue(6):87-96,10.DOI:10.16668/j.cnki.issn.1003-1421.2024.06.12
高速铁路旅客智慧出行服务数据体系研究
Study on Data Framework of Smart Travel Service for High Speed Railway Passengers
摘要
Abstract
As the development of the new generation of information technology has brought great changes to the way of travel,there has been a higher demand of travel services among passengers.In this context,smart travel services are expected to use data analysis and processing technology to improve service quality,which is,however,plagued by the challenges such as inconsistent data standards,no available data governance platform and difficulties in data sharing.Centered on high speed railway services for passengers,the relevant data throughout the entire passenger travel process were sorted out in three stages—pre-travel and post-travel,interchange and connection at hubs,and the journey itself.With a focus on the management of the entire lifecycle of travel data,the data framework of high speed railway passenger smart travel services was designed in six aspects:data collection,storage,governance,sharing,application and security.This paper proposed the construction framework of passenger travel service data standard of high speed railway,with a view to give full play to the data value of the smart travel system for high speed rail passengers,thus ensuring theoretical basis for the development of smart travel services and operation management.关键词
高速铁路/智慧出行服务/数据体系/数据标准体系/旅客服务Key words
High Speed Railway/Smart Travel Service/Data Framework/Series of Data Standard/Passenger Services分类
交通工程引用本文复制引用
黄悦,李得伟,徐恩华..高速铁路旅客智慧出行服务数据体系研究[J].铁道运输与经济,2024,46(6):87-96,10.基金项目
中国国家铁路集团有限公司科技研究开发计划课题(P2020X001,N2021X028) (P2020X001,N2021X028)
中央高校基本科研业务费专项资金项目(2022JBQY006) (2022JBQY006)