现代情报2024，Vol.44Issue(8)：89-98,10.DOI:10.3969/j.issn.1008-0821.2024.08.009
AIGC学术知识服务的信息质量风险识别与治理
Research on Information Quality Risk Identification and Governance of AIGC Academic Knowledge Service
摘要
Abstract
[Purpose/Significance]The study aims to identify and quantitatively evaluate the information quality risk nodes of AIGC academic knowledge service,and propose risk governance strategies based on the ranking of risk values in each stage of the knowledge service process,so as to provide reference for publishing institutions to develop and provide high-quality AIGC academic knowledge service.[Method/Process]Combining the Delphi method,the study used the Work Breakdown System-Risk Breakdown System(WBS-RBS)to identify nodes that may cause information quality risks in the AIGC academic knowledge service process,then quantified and compared the risk values of each risk node using the Risk Breakdown Matrix(RBM).[Result/Conclusion]The AIGC academic knowledge service process contains a total of 79 information quality risk nodes.Among them,the start-up preparation stage has the highest risk value,which should strict-ly control the deviation of work to build a solid foundation for information quality.The maintenance and optimization stage has the second highest risk value,which should improve the details of work to avoid interference with information quality;The construction and implementation stage has the lowest risk value,which should make up for the omissions to eliminate the hidden dangers of information quality.关键词
AIGC/知识服务/信息质量/风险治理/人工智能Key words
AIGC/knowledge services/information quality/risk governance/artificial intelligence分类
信息技术与安全科学引用本文复制引用
宋明珍,徐润婕,王鹏涛..AIGC学术知识服务的信息质量风险识别与治理[J].现代情报,2024,44(8):89-98,10.基金项目
国家社会科学基金一般项目"智能媒体时代出版企业服务生态系统构建研究"(项目编号:21BTQ076). （项目编号:21BTQ076）
