中国标准化Issue(15)：284-288,5.DOI:10.3969/j.issn.1002-5944.2024.015.046
基于5GAP理论的质量评价模型在NQI服务站中的应用与实践
Application and Practice of the Experience Quality Evaluation Model for NQI Service Stations Based on the 5GAP Theory
摘要
Abstract
With the accelerated pace of China's high-quality development,the construction of NQI one-stop service stations has been scheduled.This paper begins with the NQI service stations and studies the process of establishing the quality evaluation model in relevant standards for the NQI service station based on the 5GAP theory.It is expected to construct a more scientific and reasonable quality evaluation method to promote the sustainable development of the construction of NQI service stations.关键词
5GAP/NQI服务站/质量评价/模型设计Key words
5GAP/NQI service stations/quality assessment/model design引用本文复制引用
顾鑫,吴斌,顾利平,陈磊,孟华卿,涂桂林,徐术坤..基于5GAP理论的质量评价模型在NQI服务站中的应用与实践[J].中国标准化,2024,(15):284-288,5.基金项目
本文受国家市场监督管理总局科技研发计划项目"标准数字化转型创新应用研究"(项目编号:2022MK088)资助. （项目编号:2022MK088）
