中国人事科学Issue(6)：58-67,10.
组织容错氛围对建言行为的"双刃剑"影响研究
Study on"Double-Edged Sword"Influence of Organizational Fault Tolerance Atmosphere on Voice Behavior:Using Organizational Trust and Psychological Entitlement as Mediating Variables
摘要
Abstract
The organizational fault tolerance atmosphere plays an important role in promoting employees'work enthusiasm and motivating innovative behavior.While previous studies have primarily focused on its positive impacts,they have often overlooked its potential negative effects,leading to a significant research gap in considering both aspects simultaneously.This paper,based on social exchange theory,constructs a dual mediation model utilizing organizational trust and psychological entitlement as mediating variables.The goal is to unveil the"double-edged sword"effect of organizational fault tolerance atmosphere on employees'voice behavior through these mediating variables.The results show that the organizational fault tolerance atmosphere positively correlates with organizational trust,moreover,organizational trust positively influences employees'voice behavior,and it mediates the relationship between organizational fault tolerance atmosphere and voice behavior.Additionally,organizational fault tolerance atmosphere positively correlates with psychological entitlement,which in turn negatively impacts voice behavior.Psychological entitlement also serves as a mediating factor in the relationship between organizational fault tolerance atmosphere and voice behavior.关键词
组织容错氛围/组织信任/心理特权/建言行为Key words
Organizational fault tolerance atmosphere/Organizational trust/Psychological entitlement/Voice behavior分类
管理科学引用本文复制引用
陈玉玲,周芸竹,邵婧芝..组织容错氛围对建言行为的"双刃剑"影响研究[J].中国人事科学,2024,(6):58-67,10.基金项目
本文系国家自然科学基金项目"中国企业女性领导多重身份双刃剑效应及身份管理策略实证研究"(72102186)的阶段性研究成果. （72102186）
