中国标准化Issue(17)：160-164,5.DOI:10.3969/j.issn.1002-5944.2024.17.024
山东省政务服务标准化建设路径研究
Analysis on the Construction Path of Standardization of Government Services in Shandong Province
陈丹月 1刘运富 1王健 2陈学平 1马莉 1邓波 1付聪1
作者信息
- 1. 山东国家标准技术审评中心
- 2. 济宁市质量计量检验检测研究院
- 折叠
摘要
Abstract
Currently,standardization is playing an increasingly important role in national governance.The standardization of government services is a powerful tool to improve the quality of government services and promote the transformation of service-oriented government.This paper studies the background,connotation,practice,current situation,and path exploration of government service standardization in Shandong province.Through studying the positive role of government service standardization work,promotable working methods are extracted to form standardized workflow.It provides suggestions for unblocking the"last one kilometer"choke points of government services,and provides references for improving the quality of services for the people.关键词
政务服务/标准化/标准化建设/群众参与度Key words
government service/standardization/standardization construction/public participation引用本文复制引用
陈丹月,刘运富,王健,陈学平,马莉,邓波,付聪..山东省政务服务标准化建设路径研究[J].中国标准化,2024,(17):160-164,5.
