中国临床药学杂志2024，Vol.33Issue(6)：437-442,6.DOI:10.19577/j.1007-4406.2024.06.007
上海地区医疗机构药学门诊的开展现状及就诊量的影响因素
Investigation on the current situation of pharmacy outpatient clinics in Shanghai and analysis of factors affecting patient visits
金磊 1周佳 1陈霁晖 1丁楠 2王卓 2张健 1卜书红1
作者信息
- 1. 上海交通大学医学院附属新华医院临床药学部,上海 200092
- 2. 海军军医大学附属长海医院药学部,上海 200433
- 折叠
摘要
Abstract
AIM To investigate the current status of outpatient pharmacy services in Shanghai and analyze factors affecting the number of visits to pharmacist-managed clinics,providing a reference for the development and improvement of pharmacy outpatient services in medical institutions.METHODS Questionnaires were distributed to secondary and tertiary medical institutions in Shanghai using a questionnaire survey method.The operation and service volume of pharmacist-managed clinics were investigated,and influencing factors of the number of outpatients were analyzed.RESULTS A total of 101 medical institutions participated in the survey,of which 88(87.13％)opened pharmacist-managed clinics.Most pharmacist-managed clinics had independent consultation rooms,and there were differences in the allocation of pharmacist work stations,registration fees,and average service hours between second and third level hospitals(P＜0.01).Regarding the construction of pharmaceutical outpatient system and service process,88.1％of pharmaceutical outpatient departments had established work management systems,while 63.8％of pharmaceutical outpatient departments provided written suggestions and materials for patients.Generally,performance evaluation had not yet been implemented.Univariate analysis showed that the influencing factors of the number of outpatient visits in pharmacist-managed clinics included the charging service of pharmacist-managed clinics,the prescription right of pharmacists,the provision of written suggestions for patients,the establishment of a patient referral process and specific standard operating procedures for outpatient services,and the inclusion of pharmacist-managed clinics into the medical quality management and control system of medical institutions.CONCLUSION The pharmacist-managed clinic of medical institutions in Shanghai has achieved significant development.In the future,it is still necessary to further strengthen discipline construction and talent cultivation,improve management systems,and strive to improve the service quality of pharmacist-managed clinics and promote the healthy development of pharmaceutical outpatient departments.关键词
药学门诊/绩效考核/就诊量/影响因素Key words
pharmacist-managed clinic/performance appraisal/number of outpatient/influencing factor引用本文复制引用
金磊,周佳,陈霁晖,丁楠,王卓,张健,卜书红..上海地区医疗机构药学门诊的开展现状及就诊量的影响因素[J].中国临床药学杂志,2024,33(6):437-442,6.
