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融合情感意图和情感原因的共情回复生成方法

王宁喆 唐宏 朱传润 刘钟

计算机工程与应用2024,Vol.60Issue(19):148-157,10.
计算机工程与应用2024,Vol.60Issue(19):148-157,10.DOI:10.3778/j.issn.1002-8331.2306-0319

融合情感意图和情感原因的共情回复生成方法

Method for Generating Empathetic Responses by Integrating Emotional Intent and Emotional Cause

王宁喆 1唐宏 1朱传润 1刘钟1

作者信息

  • 1. 重庆邮电大学 通信与信息工程学院,重庆 400065||重庆邮电大学 移动通信技术重庆市重点实验室,重庆 400065
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摘要

Abstract

Empathetic dialogue is an important area of research in dialogue systems.However,current studies on empa-thetic dialogue tend to focus more on generating emotion-dependent responses,while overlooking the inclusion of emo-tional intent and emotional cause information during the dialogue process.This may result in overly generic or less empa-thetic responses,leading to a diminished user experience.To enhance the quality of empathetic response generation,a novel approach is proposed that integrates emotional intent and emotional cause.Firstly,the intent prediction module is em-ployed to extract emotional intent information.Secondly,the emotional cause detection module is utilized to capture emo-tional cause information.Lastly,the response generation module incorporates intent embedding and emotion embedding,and introduces a gate mechanism for emotional cause and a copying mechanism.This enables dynamic selection of emo-tional cause and emotional intent information,facilitating the generation of empathetic responses that are relevant to the intent and emotionally appropriate.Experimental results on the EmpatheticDialogues dataset demonstrate significant im-provements in both response diversity and empathetic quality achieved by the proposed method.

关键词

共情回复/情感意图/情感原因/门控机制/复制机制

Key words

empathetic responses/emotional intent/emotional cause/gate mechanism/copy mechanism

分类

信息技术与安全科学

引用本文复制引用

王宁喆,唐宏,朱传润,刘钟..融合情感意图和情感原因的共情回复生成方法[J].计算机工程与应用,2024,60(19):148-157,10.

基金项目

国家自然科学基金(61971080). (61971080)

计算机工程与应用

OA北大核心CSTPCD

1002-8331

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