健康发展与政策研究2024，Vol.27Issue(3)：230-237,8.DOI:10.12458/HDPR.202407025
IPO模型视角下公立医院运营管理的优化路径分析
Analysis of the optimization paths for public hospital operations management from the IPO model perspective
摘要
Abstract
Objective To identify key pathways for optimizing the operation and management of public hospitals based on the Input-Process-Output(IPO)theoretical model,providing a reference for enhancing the operation and management level of public hospitals in China and promoting their high-quality development.Methods Semi-structured interviews were conducted with 8 key informants from relevant government departments and hospitals using the key informant interview method to understand the current situation and existing issues in public hospital operations management.The Colaizzi 7-step analysis method was employed for summarization and analysis.An example of operational management in a public hospital was analyzed based on IPO theory.Results Current practices in public hospital operation and management lack systematic theoretical guidance,with issues including insufficient integration of business and finance and incomplete operational management systems.The IPO model can enhance the systematization and standardization of hospital operations management.In the input stage,organizational structure and staffdevelopment are key focuses;resource conversion,especially financial and performance management,is central to hospital operations management.Dynamic evaluation of management effectiveness is crucial in the output stage.Conclusions The IPO model has practical value for public hospital operations management.It is recommended to improve departmental operational guidance by clarifying the organizational and work systems,strengthening employees'operational management thinking,and enhancing performance management.Additionally,improving the integration of business and finance and reinforcing budget and cost management in the conversion process is advised.Finally,establishing a comprehensive evaluation system for hospital operations management is a potential mechanism in dynamically monitoring and optimizing the entire management process.关键词
公立医院/运营管理/投入—转换—产出理论/高质量发展Key words
public hospitals/operations management/Input-Process-Output theory/high-quality development分类
医药卫生引用本文复制引用
吕锐,杜会征..IPO模型视角下公立医院运营管理的优化路径分析[J].健康发展与政策研究,2024,27(3):230-237,8.基金项目
教育部人文社会科学研究规划基金项目(22YJAZH098) （22YJAZH098）
