系统管理学报2024，Vol.33Issue(5)：1373-1385,1396,14.DOI:10.3969/j.issn2097-4558.2024.05.019
感知算法控制的双刃剑效应对零工工作者情绪耗竭的影响:基于合法性判断视角
Double-Edged Sword Effect of Perceived Algorithmic Control on Emotional Exhaustion of Gig Workers:Based on a Legitimacy Judgment Perspective
摘要
Abstract
Based on 279 questionnaires from gig workers,with fairness,privacy and autonomy legitimacy as intermediary variables and AI risk perception as adjusting variable,this paper discusses the double-edged sword effect of perceived algorithmic control on gig workers'emotional exhaustion.The results show that legitimacy judgment negatively affects gig workers'emotional exhaustion and completely mediates the impact of perceived algorithmic control on emotional exhaustion.Perceptual algorithm specification guidance negatively affects gig workers'emotional exhaustion through fairness legitimacy judgment,perceptual algorithm tracking evaluation positively affects gig workers'emotional exhaustion through privacy legitimacy judgment,and perceptual algorithm behavior constraints positively affect gig workers'emotional exhaustion through autonomous legitimacy judgment.AI risk perception strengthens the negative impact of perception algorithm tracking and evaluation on privacy legitimacy judgment.关键词
感知算法控制/合法性判断/情绪耗竭/人工智能风险观念Key words
perceived algorithmic control/legitimacy judgment/emotional exhaustion/AI risk perception分类
管理科学引用本文复制引用
孙锐,袁圆,朱秋华,陈丽君,赵坤..感知算法控制的双刃剑效应对零工工作者情绪耗竭的影响:基于合法性判断视角[J].系统管理学报,2024,33(5):1373-1385,1396,14.基金项目
教育部人文社会科学规划资助项目(20YJA630054) （20YJA630054）
国家社会科学基金资助项目(21FGLB041) （21FGLB041）
