西安科技大学学报2024，Vol.44Issue(5)：817-824,8.DOI:10.13800/j.cnki.xakjdxxb.2024.0502
安全生产责任保险服务评估
Evaluation of liability insurance service for work safety
摘要
Abstract
In order to fully understand the service status of production safety liability insurance,identify the service weaknesses of insurance institutions,protect the legitimate rights and interests of production and business operation units,and give full play to the disaster prevention and mitigation of work safety liability insurance,an evaluation was conducted on the entire process of liability insurance services such as pre-insurance consultation,policy signing,accident prevention technical services and insurance claims settlement of insurance institutions were evaluated.Initially,based on the relevant laws,regula-tions,documents,and requirements of work safety liability insurance,an evaluation index system for work safety liability insurance services was established from the following nine aspects:foundation,timeliness,clarity,comprehensiveness,compliance,effectiveness,professionalism,authenticity,and con-venience.Then,the analytic hierarchy process was used to determine the index weights and to mitigate the influence of subjective biases on indicator weights.The entropy weight method was adopted to as-certain objective weights.The subjective and objective preference coefficients were introduced to carry out linear weight,and the comprehensive weight was obtained.Subsequently,in conjunction with work safety liability insurance application cases of 20 districts and counties in Xi'an City,the service ratings and levels of insurance institutions were calculated.The results indicated that PICC Property and Casu-alty Company Limited's service level was rated better,while Pacific Insurance,CPIC Property Insur-ance,Ping An Insurance,China Life Insurance,and Tianan Insurance were classified as average.The e-valuation outcomes of all insurance institutions align with the current state of work safety liability insur-ance services.This study contributed to evaluating the status of work safety liability insurance services and offered theoretical support to enhance service requirements and facilitate service implementation.关键词
安全生产责任保险/事故预防技术服务/层次分析法/熵权法/指标体系Key words
work safety liability insurance/accidents prevention technical service/analytic hierarchy process/entropy weight method/index system分类
资源环境引用本文复制引用
李磊,王帆,支梅,房子豪,李浩..安全生产责任保险服务评估[J].西安科技大学学报,2024,44(5):817-824,8.基金项目
国家自然科学基金项目(52074214) （52074214）
陕西省重点研发计划项目(2023-YBSF-190) （2023-YBSF-190）
陕西省防汛抗旱应急物资储备定额研究项目(2023HZ1561) （2023HZ1561）
