中国临床药学杂志2024，Vol.33Issue(9)：656-660,5.DOI:10.19577/j.1007-4406.2024.09.003
"互联网+临床药学"中药药学服务模式的构建与应用效果
Construction and practice of service model for traditional Chinese medicine pharmaceutical of"Internet plus Clinical Pharmacy"
朱亮 1王群星 1吕惠玲 1徐菲拉1
作者信息
- 1. 金华市中心医院传统医学中心,金华 321000
- 折叠
摘要
Abstract
AIM To explore the mode of traditional Chinese medicine(TCM)pharmaceutical service of"Internet plus Clinical Pharmacy",aiming to improve TCM pharmaceutical service quality.METHODS Since 2022,a patient-centered"Internet plus Clinical Pharmacy"pharmaceutical service model had been developed and implemented,featuring TCM clinical pharmacy and smart TCM as its 2 main components.A review of 3 600 TCM prescriptions from January 2021 to March 2023 was conducted to evaluate patient satisfaction with the pharmaceutical service model of"Internet plus Clinical Pharmacy",prescription abandonment rate,prescription delivery volume,and external error rates.RESULTS The rate of inappropriate prescriptions in 2022 and 2023 showed statistically significant decreases compared to 2021(P＜0.01).Patient overall satisfaction reached 96.02％.The prescription abandonment rate for TCM in 2023 was 0.26％,and the volume of TCM prescriptions delivered in 2023 increased by 53.68％compared to 2022.The external error rate of dispensing decreased from 7 cases in 2021 to 0 in 2023.CONCLUSION The"Internet plus Clinical Pharmacy"TCM pharmaceutical service model can improve the quality of Chinese medicine service,increase patient satisfaction,and enhance the value of Chinese pharmacists in the Chinese medicine diagnosis and treatment process.关键词
中药药学服务/中药临床药学/智慧药房Key words
traditional Chinese medicine pharmaceutical service/clinical pharmacy of TCM/intelligent pharmacy引用本文复制引用
朱亮,王群星,吕惠玲,徐菲拉.."互联网+临床药学"中药药学服务模式的构建与应用效果[J].中国临床药学杂志,2024,33(9):656-660,5.
