交通运输工程与信息学报2024，Vol.22Issue(4)：1-12,12.DOI:10.19961/j.cnki.1672-4747.2024.08.011
自动驾驶出行服务的公众关切与研究展望
Chinese public attitudes to and research prospects of autonomous mobility services
摘要
Abstract
Online public sentiment through social media has emerged as a data-driven research meth-od.This study explores an approach to promoting scientific research through public-opinion analysis.Baidu's"Apollo Go"was launched as the world's largest fully driverless commercial operation in Wuhan,China,which sparked intense social-media discussion after a minor traffic incident on July 7th.First,this paper outlines the commercialization process of the"Apollo Go"platform in Wuhan.Subsequently,using the Baidu Index,we analyze the evolution of public attention toward"Apollo Go autonomous driving"and"robotaxis."Subsequently,we conducted a word-cloud analysis and topic modelling on 1 809 popular comments from Sina Weibo and TikTok,from which we identified four key themes of public concern:technological advancement,service experience,socioeconomic impact,and market competition.Finally,based on these concerns,we propose research directions for improving the societal compatibility of autonomous driving,the structure of the ride-hailing market and government regulations,employment transformation and social security systems,legal frame-works,and local legislation.The findings will help academics understand Chinese public attitudes to-ward autonomous ride-hailing services and provide guidance for shaping research agendas corre-sponding to societal demands,promoting technological innovation,and facilitate proactive risk man-agement.Consequently,the development of a conducive social environment for new productivity drivers will be supported,thereby enhancing China's competitive position in the global autonomous mobility service sector.关键词
智能交通/自动驾驶网约车/网络舆情/文本挖掘/就业替代/新质生产力Key words
intelligent transportation/robotaxi/online public opinion/text mining/employment sub-stitution/innovative productivity分类
管理科学引用本文复制引用
齐航,王光超,张运胜,段宏磊,桑金燕,秦端,贺正冰..自动驾驶出行服务的公众关切与研究展望[J].交通运输工程与信息学报,2024,22(4):1-12,12.基金项目
国家自然科学基金项目(72101085,72201091) （72101085,72201091）
中国博士后科学基金项目(2022M722355) （2022M722355）
山东省哲学社会科学基金项目(21CFXJ06) （21CFXJ06）
湖北省教育厅科研计划项目(Q20222205) （Q20222205）
湖北省高等学校优秀中青年科技创新团队计划项目 （）
