中国心理卫生杂志2024，Vol.38Issue(12)：1073-1078,6.DOI:10.3969/j.issn.1000-6729.2024.12.009
护士工作场所欺凌与心理弹性和工作绩效的关系
Relations of workplace bullying,psychological resilience and work performance in nurses
赵庆生 1肖意苹 2马丹丹 2张敏 3曹枫林2
作者信息
- 1. 山东大学齐鲁医院护理部,济南 250012||山东大学护理与康复学院,济南 250012
- 2. 山东大学护理与康复学院,济南 250012
- 3. 山东大学齐鲁医院护理部,济南 250012
- 折叠
摘要
Abstract
Objective:To explore the relationships among workplace bullying,resilience and work perform-ance in nurses,employing a moderation and matching analysis perspective.Methods:A total of 3 026 nurses from 4 tertiary hospitals in Shandong Province were recruited.The Negative Acts Questionnaire Revised,Connor-Davidson Resilience Scale-10item,and Work Performance Scale were used to evaluate workplace bullying,psychological re-silience and work performance.Moderation analysis and response surface analysis were used to investigate the rela-tionships among workplace bullying,psychological resilience and work performance in nurses.Results:The results of the moderation effect analysis indicated that psychological resilience could moderate the negative relationship be-tween workplace bullying and work performance(β=0.07,95％CI:0.03-0.10).Response surface analysis re-vealed that compared to nurses with low bullying-low resilience,nurses with high bullying-high resilience showed higher work performance(Z-hat difference=2.06;95％CI=0.48-3.58).Nurses with high bullying-low resili-ence exhibited lower work performance compared to those with low bullying-high resilience(Z-hat difference=-8.31;95％CI=-12.06--5.68).Conclusion:Psychological resilience plays a moderating role in the negative effects of workplace bullying on job performance of nurses,and there are relative differences in work performance between individuals with different levels of workplace bullying and psychological resilience.关键词
护士/工作场所欺凌/心理弹性/工作绩效Key words
nurses/workplace bullying/psychological resilience/work performance分类
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赵庆生,肖意苹,马丹丹,张敏,曹枫林..护士工作场所欺凌与心理弹性和工作绩效的关系[J].中国心理卫生杂志,2024,38(12):1073-1078,6.
