家电科技Issue(z1)：418-421,4.DOI:10.19784/j.cnki.issn1672-0172.2024.99.088
智能语音交互中的多意图解析技术研究
Research on multi-intent parsing technology in intelligent voice interaction
唐杰 1贾巨涛 1李立辉 1张鹏 1杨驰1
作者信息
- 1. 珠海格力电器股份有限公司 广东 珠海 519070||空调设备及系统运行节能国家重点实验室 广东 珠海 519070
- 折叠
摘要
Abstract
With the widespread adoption of smart homes,users have gradually become accustomed to controlling multiple devices or functions through a single command.Traditional single-intent recognition dialogue systems cannot parse these complex commands,resulting in a stiff interaction process and poor user experience.To address this issue,Proposes a multi-module cascade multi-intent parsing dialogue system.This system first uses an intent segmentation model to split the user's multi-intent request into single-intent requests;then,it extracts the single-intent categories through a two-level classification model,including coarse-grained intent classification and fine-grained intent classification;finally,the dialogue management module completes the domain and slot information based on preset rules.The system's performance was evaluated using data from six types of home appliances.The basic command accuracy rate for each module and the overall system reached 100％,and the generalized command accuracy rate exceeded 96％,meeting the needs of practical applications.关键词
智能家居/语音交互/对话系统/文本分类/对话管理Key words
Smart home/Voice interaction/Dialogue system/Text classification/Dialogue management分类
信息技术与安全科学引用本文复制引用
唐杰,贾巨涛,李立辉,张鹏,杨驰..智能语音交互中的多意图解析技术研究[J].家电科技,2024,(z1):418-421,4.
