中国卫生事业管理2025，Vol.42Issue(2)：155-161,7.
居家医疗参与者满意度影响因素关联分析
Correlational Analysis of Factors Influencing The Satisfaction of Home-Based Healthcare Participants
摘要
Abstract
Objective From the demand-side of elderly group and the supply-side of HHC workers,to sort out the partici-pants'characteristics and the characteristics of the factors influencing satisfaction,and explore the association rules of influencing factors of satisfaction of different types of HHC participants.Methods A questionnaire survey was conducted to patients and health-care professionals with experience of home healthcare.Data were analyzed using the Apriori algorithm for association rules.Re-sults For HHC patients,chronic disease patients valued the familiarity of the HHC workers,while non-chronic patients or pa-tients with higher demands on service attitudes preferred services provided by first-class hospital.The vast majority of patients thought that the standardization of HHC laws was of great importance,and wanted to have access to high-quality HHC services.For HHC workers,the importance of service timeframe was positively correlated with the importance of travelling mode.HHC workers who have worked for a long time or work in high-level medical institutions believed that the timeframe of HHC service had a greater impact on the satisfaction of HHC.Conclusion Medical institutions should provide personalized HHC services,strengthen the training of HHC workers,ensure the quality of HHC services,introduce a scheduling management system to reason-ably arrange the service timeframe and travel mode of HHC workers.Government departments should consider providing low-in-come people with subsidies for home health care to reduce the medical burden of low-income elderly groups,formulate supportive policies to motivate high-level hospital staff to devote themselves to HHC services,and continuously improve relevant laws and regulation to ensure the safety and quality of HHC services.关键词
居家医疗/关联规则挖掘/Apriori算法/满意度Key words
home healthcare/association rule mining/Apriori algorithm/satisfaction分类
医药卫生引用本文复制引用
冯鸽,刘文恒..居家医疗参与者满意度影响因素关联分析[J].中国卫生事业管理,2025,42(2):155-161,7.基金项目
教育部人文社会科学研究青年基金项目"居家医疗参与者满意度影响因素关联分析及提升策略研究"(23YJC630117) （23YJC630117）
河北省自然科学基金资助项目"医养结合背景下基层居家医疗机构选址及医护资源配置研究"(G2024202001) （G2024202001）
