数字图书馆论坛2025，Vol.21Issue(2)：23-34,12.DOI:10.3772/j.issn.1673-2286.2025.02.003
情景分析视角下基于在线评论有用性的产品创新方案生成研究
Product Innovation Scheme Generation Based on Usefulness of Online Reviews from the Perspective of Scenario Analysis
摘要
Abstract
Accurate identification and analysis of useful information in online reviews can provide important support for enterprises to efficiently carry out product innovation.From the perspective of scenario analysis,this paper carries out research on the generation of product innovation schemes based on the usefulness of online reviews.First,keywords are extracted from negative reviews,and a model of influencing factors of review usefulness combining structural and semantic features is built to identify useful reviews.Product features that need to be improved are selected by using the topic model.Secondly,the relevant useful reviews are screened,and the existing and potential problems of the product in different use scenarios are explored based on scenario analysis.Finally,the innovative elements are obtained from the patent text,and a generation framework of product innovation schemes is proposed by combining TRIZ.The empirical research part takes the vacuum cleaning robot as an example to verify the feasibility of the proposed framework,which can provide decision-making basis for enterprises to improve innovation efficiency,reduce innovation costs,and reduce the risk of blind innovation.关键词
产品创新/在线评论有用性/情景分析/发明问题解决理论/扫地机器人Key words
Product Innovation/Usefulness of Online Review/Scenario Analysis/TRIZ/Robot Vacuum Cleaner分类
计算机与自动化引用本文复制引用
王金凤,陈宁,冯奕程,张珂,仵轩..情景分析视角下基于在线评论有用性的产品创新方案生成研究[J].数字图书馆论坛,2025,21(2):23-34,12.基金项目
本研究得到国家自然科学基金面上项目"多维度-多法则耦合的关键核心技术创新区域识别与创新路径选择研究"(编号:72371155)、国家自然科学基金青年科学基金项目"数据与知识融合驱动的智能产品服务创新需求全景识别及创新方案优化研究"(编号:72401262)资助. （编号:72371155）
