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新型人机关系下的人机双向信任

解煜彬 周荣刚

心理科学进展2025,Vol.33Issue(6):916-932,17.
心理科学进展2025,Vol.33Issue(6):916-932,17.DOI:10.3724/SP.J.1042.2025.0916

新型人机关系下的人机双向信任

The bidirectional trust in the context of new human-machine relationships

解煜彬 1周荣刚2

作者信息

  • 1. 北京航空航天大学经济管理学院,北京 100191||香港城市大学工学院系统工程系,香港 999077
  • 2. 北京航空航天大学经济管理学院,北京 100191||数据智能与智慧管理工信部重点实验室,北京 100191||低碳治理与政策智能实验室,北京 100191
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摘要

Abstract

With the rapid advancement of artificial intelligence(AI)technology,the frequency and complexity of human-machine interactions have significantly increased.Traditional human-machine trust models primarily focus on unidirectional trust,specifically human trust in machines.However,as intelligent systems gradually acquire autonomy and decision-making capabilities,the bidirectional nature of human-machine trust has emerged as a central topic of research.Building on a review of recent theoretical models of human-machine trust,this study proposes a bidirectional trust framework based on dispositional trust,perceived trust,and behavioral trust,with particular emphasis on the critical role of perceived trust as an interactive channel for mutual trust between humans and machines.Additionally,this paper systematically examines the latest advancements in trust measurement and computational modeling,with a specific focus on methods for assessing machine trust in humans and their practical implications.Finally,it identifies future research directions,aiming to provide new perspectives and a guiding framework for the theoretical development and technological application of human-machine collaboration.

关键词

人工智能/人机互信/信任/信任测量/人机团队

Key words

artificial intelligence/human-machine mutual trust/trust/trust measurement/human-machine teams

分类

社会科学

引用本文复制引用

解煜彬,周荣刚..新型人机关系下的人机双向信任[J].心理科学进展,2025,33(6):916-932,17.

基金项目

航空科学基金(2024Z074051003)、国家自然科学基金(72171015,72021001)和未来区块链与隐私计算高精尖创新中心资助. (2024Z074051003)

心理科学进展

OA北大核心

1671-3710

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