心理科学进展2025，Vol.33Issue(6)：933-947,15.DOI:10.3724/SP.J.1042.2025.0933
工作场所人工智能角色划分:对员工心理与行为的影响及应对策略
Workplace artificial intelligence role classification:Impacts on employee psychology and behavior and coping strategies
摘要
Abstract
Artificial intelligence(AI)is increasingly playing diverse roles in the workplace,yet existing research lacks a systematic exploration of AI role classification and its impact on employees' psychological and behavioral outcomes.Based on the practical application of AI in the workplace and a review of theoretical literature,this study categorizes AI roles from the employee perspective into four types:opponent,assistant,colleague and leader.Using the substitution-aid-augmentation-management framework,the study analyzes the psychological and behavioral impacts of these different AI roles on employees.Furthermore,the study proposes coping strategies at both the organizational and individual levels and provides directions for future research.This research contributes to the theoretical discussion of AI role classification in the workplace and its effects on employees,offering practical insights for organizations and individuals to adapt to the diverse applications of AI.关键词
人工智能/角色划分/心理与行为/应对策略/工作场所Key words
artificial intelligence/role classification/psychology and behavior/coping strategies/workplace分类
社会科学引用本文复制引用
谭美丽,殷向洲,张光磊,熊普臻..工作场所人工智能角色划分:对员工心理与行为的影响及应对策略[J].心理科学进展,2025,33(6):933-947,15.基金项目
国家自然科学基金重点项目(72432008)资助. （72432008）
