铁道运输与经济2025，Vol.47Issue(6)：1-10,23,11.DOI:10.16668/j.cnki.issn.1003-1421.2025.06.01
铁路客票超售问题研究综述
Review of Research on Railway Passenger Ticket Overbooking Problems
摘要
Abstract
"Overbooking"is one of the revenue management methods,and the research on railway passenger ticket overbooking problems plays a very important role in improving the operational efficiency and revenue of the railway departments and strengthening the theory and method of railway revenue management in China.Based on the deep understanding of the concept related to overbooking,this paper elaborated in detail the multi-faceted and complex technical characteristics of railway passenger ticket overbooking research and summarized the application of overbooking strategy in the railway industry in China and abroad.On the basis of systematically combing the theoretical and model research on overbooking in the railway and aviation sectors,this paper identified deficiencies in relevant theories and optimization technologies in China's railway passenger ticket overbooking research.Based on the actual operation of China's railway,this paper put forward key issues that need to be further explored from six aspects:passenger travel demand forecasting,passenger ticket overbooking model and algorithm,overbooking strategy combined with multi-revenue management method,response plan for rejected passengers,overbooking risk management,and overbooking strategy application.The research can provide academic reference for the study of overbooking in the railway industry.关键词
铁路运输/收益管理/客票超售/优化技术/研究综述Key words
Railway Transportation/Revenue Management/Passenger Ticket Overbooking/Optimization Technology/Research Review分类
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韩慧沅,田志强,杨菊花,计美伊,孔子博..铁路客票超售问题研究综述[J].铁道运输与经济,2025,47(6):1-10,23,11.基金项目
国家自然科学基金项目(72161023,71761023) （72161023,71761023）
高原铁路运输智慧管控铁路行业重点实验室开放课题(GYYSHZ2302) （GYYSHZ2302）
甘肃省科技厅计划项目(22JR5RA379,22JR11RA159) （22JR5RA379,22JR11RA159）
甘肃省教育厅高等学校科研项目(2022QB-060) （2022QB-060）
