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精细化管理促进亚专科专病门诊发展的效果研究

付兰英 罗扬 胡磊 刘峰海 廖国宇 龙利蓉 陈辉 冯梅

保健医学研究与实践2025,Vol.22Issue(4):10-16,7.
保健医学研究与实践2025,Vol.22Issue(4):10-16,7.DOI:10.11986/j.issn.1673-873X.2025.04.02

精细化管理促进亚专科专病门诊发展的效果研究

Effect study of refined management on promoting the development of subspecialty-specific disease outpatient

付兰英 1罗扬 2胡磊 3刘峰海 4廖国宇 4龙利蓉 5陈辉 1冯梅6

作者信息

  • 1. 重庆医科大学附属第一医院门诊部,重庆 400042
  • 2. 重庆医科大学附属第一医院医务处,重庆 400042
  • 3. 重庆医科大学附属第一医院信息网络中心,重庆 400042
  • 4. 重庆医科大学附属第一医院病案管理科,重庆 400042
  • 5. 重庆医科大学附属第一医院宣传统战科,重庆 400042
  • 6. 重庆医科大学附属第一医院护理部,重庆 400042
  • 折叠

摘要

Abstract

Objective To explore the effect of refined management on subspecialty-specific disease outpatients and provide pro-fessional recommendations for their development.Methods Data from subspecialty-specific disease outpatients for the first half of 2021,2022,2023,and 2024 were extracted,including:number of clinical departments operating such outpatients,quantity of subspecialty-specific disease outpatients,patient volume,electronic medical record(EMR)completion rate,and EMR key item compliance rate.Patient medical experience questionnaires from May 2022,June 2023,and July 2024 were col-lected.Statistical methods included chi-square trend test,Friedman test,Kruskal-Wallis H test,and Bonferroni-corrected tests.Results Analysis of canceled subspecialty-specific disease clinics showed:17 canceled in the first-half of 2022[15/17(88.24%)from low-volume group(<1,000 visits/half a year)];13 canceled in the first-half of 2023(all from low-volume group);8 canceled in the first-half of 2024[7/8(87.50%)from low-volume group].In the first half of 2021,2022,2023,and 2024,significant differences were noted in subspecialty-specific outpatient volume,the proportion of outpatient volume to total department outpatient volume,sustained subspecialty-specific outpatient volume,and newly established subspecialty-spe-cific outpatient volume(P<0.001).The proportion of high-volume outpatients for subspecialty-specific diseases increased with time(P<0.001).Patient awareness rates towards these outpatients showed an increasing trend(P<0.001).EMR com-pletion rate reached 100%in our hospital.EMR key item compliance rates increased over time(P<0.001).Conclusion Re-fined management effectively promotes subspecialty-specific outpatient development,increases diagnostic-treatment efficiency,and improves patient experience,supporting high-quality development.

关键词

亚专科专病门诊/精细化管理/门诊

Key words

Subspecialty-specific disease outpatient/Refined management/Outpatient

分类

医药卫生

引用本文复制引用

付兰英,罗扬,胡磊,刘峰海,廖国宇,龙利蓉,陈辉,冯梅..精细化管理促进亚专科专病门诊发展的效果研究[J].保健医学研究与实践,2025,22(4):10-16,7.

基金项目

重庆市临床重点专科建设项目[委办(2023-52)] (2023-52)

重庆医科大学附属第一医院院内管理科研基金(GLJJ2021-08). (GLJJ2021-08)

保健医学研究与实践

1673-873X

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