现代医院2025,Vol.25Issue(7):1013-1016,4.DOI:10.3969/j.issn.1671-332X.2025.07.008
以打造疗愈空间为抓手的多院区文化融合创新探索
Innovative exploration of multi-campus cultural integration through healing space development
张小瑞 1曹蔚玮 1揭映楣 1王垚 1尹平1
作者信息
- 1. 中山大学肿瘤防治中心 广东 广州 510000
- 折叠
摘要
Abstract
Under the multi-campus development model of public hospitals,cultural integration and innovation face nu-merous challenges due to spatial constraints,personnel structure differences,and functional positioning across campuses.System-atic cultural development is required to bridge these gaps and enhance the sense of belonging among both patients and staff in new campuses.This case study focuses on the Huangpu Campus of Sun Yat-sen University Cancer Center,launched in 2021,explo-ring a dual-dimensional approach to multi-campus cultural integration through"healing spaces."The practical strategies include:①Direct Space Construction:Establishing patient-centered healing environments through service hubs to optimize clinical experi-ences and humanistic care;(②Inidirect Environment Development:Leveraging staff service centers to foster the integration of the hospital's"collaborative,fulfilling,and striving culture,"thereby strengthening employee engagement.Post-implementation,significant improvements were observed in both patient and staff satisfaction metrics.The initiative has yielded a replicable cultur-al management framework for multi-campus public hospitals,offering valuable insights for cultural innovation in similar healthcare settings.关键词
疗愈空间/多院区管理/文化融合/患者体验/职工服务Key words
Healing space/Multi-campus management/Cultural integration/Patient experience/Staff services分类
医药卫生引用本文复制引用
张小瑞,曹蔚玮,揭映楣,王垚,尹平..以打造疗愈空间为抓手的多院区文化融合创新探索[J].现代医院,2025,25(7):1013-1016,4.