摘要
Abstract
With the growing severity of global mental health disorders,the shortage of psychological health services has become an urgent challenge.The rapid development of artificial intelligence(AI)technology,particularly generative pre-trained language models such as ChatGPT and DeepSeek,presents significant transformative potential in psychological counseling and therapy.This article focuses on the core application scenarios of AI in psychological counseling and therapy,analyzing AI's advantages in expanding access to psychological services,promoting service personalization and integration,and improving service efficiency and accessibility,thereby elucidating its profound impact on mental health services.However,AI still has fundamental limitations in providing emotional support and understanding complex human psychological activities.It cannot replace the core role of human psychological counselors/therapists in establishing therapeutic alliances and providing emotional care.The application of AI faces multiple challenges including ethical issues,technical limitations,and professional role redefinition.This article proposes specific coping strategies,emphasizing that AI should be positioned as an auxiliary tool for mental health services and achieving improvements in both service efficiency and quality through human-machine collaboration.关键词
人工智能/心理咨询/心理治疗/伦理挑战/人机协作Key words
artificial intelligence/psychological counseling/psychotherapy/ethical challenges/human-machine collaboration
