铁路物流2025，Vol.43Issue(9)：1-7,13,8.DOI:10.16669/j.cnki.issn.2097-5899.202506030001
适应市场经营的铁路现代物流经营评价指标体系设计
Design of an Operational Performance Evaluation Index System for Market-Oriented Railway Modern Logistics Systems
摘要
Abstract
Railway logistics constitutes a complex system involving multiple stakeholders and operational stages.With the deepening of market-oriented operations,currently,there is a lack of a scientific,reasonable,systematic,and comprehensive evaluation index system for railway logistics management.This deficiency leads to inefficiencies,suboptimal resource allocation,and challenges in improving service quality.By analyzing existing performance evaluation index for railway freight operations,this paper summarized the experience in establishing operational performance evaluation index system for various types of transportation and logistics enterprises,in combination with the in-depth development direction and goals of railway mordern logistics,and in line with the market-oriented development needs of enterprises facing the China Railway Group,railway groups,and railway logistics centers,a hierarchical and modular railway mordern logistics operation evaluation index system was constructed.This system consists of six core categories:business volume and market share,finance,efficiency,quality and service,social benefits,and development potential.It also includes 14 subcategories of key indicators,taking into account integrated logistics services and various typical logistics links,so as to provide a scientific basis for establishing a market-oriented operation index evaluation mechanism for railways,effectively promote the transformation of railways towards mordern logistics,and improve the quality of railway logistics services and operational efficiency.关键词
铁路物流/市场化经营/评价指标体系/社会物流企业/物流服务质量Key words
Railway Logistics/Market-Oriented Operation/Evaluation Index System/Social Logistics Enterprise/Logistics Service Quality分类
交通工程引用本文复制引用
唐炜琳,郎茂祥,王海超,海雨之霖,李雪飞..适应市场经营的铁路现代物流经营评价指标体系设计[J].铁路物流,2025,43(9):1-7,13,8.基金项目
中国国家铁路集团有限公司科技研究开发计划课题(P2024X004) （P2024X004）
