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人工智能反馈寻求行为的驱动机制及其影响效应

孙芳 李绍龙 龙立荣 雷宣 曾祥麟 黄夏虹

心理科学进展2025,Vol.33Issue(10):1647-1662,16.
心理科学进展2025,Vol.33Issue(10):1647-1662,16.DOI:10.3724/SP.J.1042.2025.1647

人工智能反馈寻求行为的驱动机制及其影响效应

Driving mechanisms and impact effects of AI feedback-seeking behavior:A research proposal

孙芳 1李绍龙 2龙立荣 3雷宣 2曾祥麟 2黄夏虹2

作者信息

  • 1. 湖北经济学院工商管理学院,武汉 430205
  • 2. 武汉大学经济与管理学院,武汉 430072
  • 3. 华中科技大学管理学院,武汉 430074
  • 折叠

摘要

Abstract

In the current VUCA(volatility,uncertainty,complexity,ambiguity)era,employees must proactively seek feedback to facilitate personal development and enhance their workplace competitiveness.Artificial intelligence(AI)offers new opportunities for proactive feedback-seeking,with a survey by Oracle Corporation indicating that over 50%of employees prefer seeking feedback from AI systems.However,traditional research on feedback-seeking behavior has yet to incorporate AI as a feedback source,leaving the mechanisms and consequences of employee feedback-seeking from AI largely underexplored.Moreover,emerging studies on AI feedback primarily position employees as passive feedback recipients,paying limited attention to their proactive feedback-seeking behaviors.To bridge this gap,this research integrates insights from traditional feedback-seeking literature and emerging studies on AI feedback,expanding the concept of feedback-seeking to include AI as a legitimate source.Specifically,this research explores the driving mechanisms of AI system characteristics,such as transparency and anthropomorphism,on feedback-seeking from AI,and examines the impact of feedback-seeking from AI on employee performance improvement.By doing so,it contributes to the growing literature on emerging technologies and employee psychology and behavior,and offers actionable insights for management practices.

关键词

人工智能反馈寻求行为/透明性/拟人性/绩效改善

Key words

feedback-seeking from AI/transparency/anthropomorphism/performance improvement

分类

社会科学

引用本文复制引用

孙芳,李绍龙,龙立荣,雷宣,曾祥麟,黄夏虹..人工智能反馈寻求行为的驱动机制及其影响效应[J].心理科学进展,2025,33(10):1647-1662,16.

基金项目

国家自然科学基金项目(72302082,72272114,72132001)资助. (72302082,72272114,72132001)

心理科学进展

OA北大核心

1671-3710

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