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人工智能对知识型员工的影响及作用机制

徐敏亚 陈丽萍 刘贝妮

心理科学进展2025,Vol.33Issue(10):1663-1683,21.
心理科学进展2025,Vol.33Issue(10):1663-1683,21.DOI:10.3724/SP.J.1042.2025.1663

人工智能对知识型员工的影响及作用机制

The impacts and mechanisms of artificial intelligence on knowledge workers:An instrumental and humanistic perspective

徐敏亚 1陈丽萍 2刘贝妮3

作者信息

  • 1. 北京大学光华管理学院,北京 100871
  • 2. 中国矿业大学(北京)管理学院,北京 100083
  • 3. 北京工商大学商学院,北京 100048
  • 折叠

摘要

Abstract

The rapid development of artificial intelligence(AI)has triggered psychological and behavioral shifts among knowledge workers,reshaping their perceptions of the modern work environment and expectations for organizational growth.Currently,research on the impacts and mechanisms of AI on knowledge workers remains fragmented.This study explores the empowering and activating pathways of Al for knowledge workers in terms of"agency"and"self-actualization"through both instrumental and humanistic perspectives.The main focus includes two areas:(1)From the instrumental perspective,this study examines the informational role of Al and its dual influence on employee cognitive processes,clarifying the creativity process of knowledge workers'"agency"in the age of AI;(2)From the humanistic perspective,this study explores how Al influences changes in employees' psychological needs and perceptions of well-being,identifying its impact on knowledge workers' turnover decisions related to"self-actualization."This research is expected to deepen the understanding of AI's influence on knowledge workers,expand theoretical studies on human-AI collaboration,and provide practical implications.

关键词

知识型员工/人工智能(Artificial Intelligence,AI)/人工智能使用/企业数智化/创造力/离职倾向

Key words

knowledge workers/artificial intelligence(AI)/AI usage/enterprise digitalization/creativity/turnover intention

分类

社会科学

引用本文复制引用

徐敏亚,陈丽萍,刘贝妮..人工智能对知识型员工的影响及作用机制[J].心理科学进展,2025,33(10):1663-1683,21.

基金项目

国家自然科学基金面上基金项目(72472005,72202007),教育部人文社会科学研究规划基金一般项目(24YJA630112)资助. (72472005,72202007)

心理科学进展

OA北大核心

1671-3710

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