重庆理工大学学报2025，Vol.39Issue(18)：57-70,14.DOI:10.3969/j.issn.1674-8425(s).2025.09.006
AI感知对员工趋避行为的影响及差异化工作效果研究
The impact of AI awareness on employees' approach-avoidance behaviors and differentiated work outcomes:A dual-path analysis based on AI efficacy perception and AI substitutability perception
摘要
Abstract
Employees' attitudes toward artificial intelligence manifest as two cognitive tendencies:challenge attribution(AI efficacy)and threat attribution(AI replacement),which fundamentally determine AI's implementation effectiveness within organizations.An empirical study involving 363 R&D and technical department employees was conducted by using structural equation modeling.Key findings reveal as follows.First,AI efficacy perception motivates employees' proactive behaviors,significantly enhancing innovation activities.Secondly,AI replacement perception influences work outcomes through dual pathways-it drives reactive job crafting,thereby improving task performance,while simultaneously triggering anxiety and insecurity,leading to work disengagement,and increased turnover intention.Thirdly,supervisor developmental feedback serves as a key moderating factor in this process,enhancing the positive influence of AI efficacy on proactive job crafting,while also alleviating the adverse impact of AI replacement perception on employee withdrawal behavior.This research deepens the understanding of employee behavior in AI-integrated environments,offering critical insights for organizations to optimize management practices and inspire positive actions.关键词
人工智能/AI感知/AI效能感/AI替代感/趋避行为/工作重塑/工作退缩Key words
artificial intelligence/AI perception/AI efficacy/AI replacement/approach-avoidance behavior/job crafting/workplace withdrawal分类
管理科学引用本文复制引用
温敏瑢,朱腾腾,霍聪佳,黄慧霞..AI感知对员工趋避行为的影响及差异化工作效果研究[J].重庆理工大学学报,2025,39(18):57-70,14.基金项目
国家自然科学基金青年项目"管理者对员工创意认知困境影响因素与形成机理研究"(72304067)、"共情到共创:旅游者——服务机器人人机互动情境下智能共情对人机价值共创的影响研究"(72402036) （72304067）
广东省哲学社会科学规划项目"教育婚姻匹配、劳动力市场与家庭收入差距——基于教育失配视角"(GD24YYJ02)、"数字基础设施助力粤港澳大湾区经济高质量发展的影响机制与路径研究"(GD22XYJ21) （GD24YYJ02）
佛山市社会科学规划重点项目"AI赋能佛山制造业智能化改造、数字化转型探索"(2025-ZDB07) （2025-ZDB07）
